Player Support Specialist

A company is looking for a Player Support Specialist for future opportunities.

Key Responsibilities

Deliver personalized support to Players, proactively resolving issues for an enjoyable experience

Develop expertise in technology, policies, and best practices related to Player support

Communicate with Players through various channels and troubleshoot issues efficiently

Required Qualifications

BA / BS degree or equivalent experience required

Minimum of 2 years experience in a contact center supporting customers via phone, email, and chat

Reliable high-speed internet and a quiet, distraction-free home office workspace

Ability to multitask and work effectively in a fast-paced, remote environment

Flexible and adaptable to changing priorities and business needs