Inside Sales

Job Summary :

The Inside Sales Representative supports the outside sales team while managing and growing a personal book of business. This role drives revenue by supporting national accounts, cultivating relationships with online distributors, and proactively developing new opportunities.

Responsibilities include generating and maintaining business through phone, email, and online communication; building strong customer relationships; identifying and pursuing sales opportunities; and collaborating with cross-functional teams to achieve sales goals.

Success in this role requires excellent communication, strong organizational skills, attention to detail, and the ability to thrive in a fast-paced, customer-focused environment.

Supervisory Responsibilities :

None.

Duties / Responsibilities :

• Partner closely with Territory Sales Managers to support field sales efforts.
• Manage and grow a portfolio of inside sales accounts, driving repeat and new business.
• Support key national accounts by delivering timely quotes, proposals, and solutions.
• Build relationships with online-based promotional product distributors to expand reach.
• Develop new business opportunities through outbound prospecting, referrals, and cross-selling across Arch Promo Group brands.
• Maintain accurate records of activity, pipeline, and sales performance in CRM (HubSpot experience strongly preferred).
• Collaborate with customer service, marketing, and product teams to ensure seamless client experiences.
• Consistently meet or exceed individual sales targets and team objectives.

Required Skills / Abilities :

Education and Experience :

A combination of education, training, and experience that supports the ability to enable others – including team members, customers, and partners – to be their best every day, in alignment with our North Star. A typical path includes :

Physical Requirements :