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We consider applications for this position on an ongoing basis.
Overview
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry leaders share expertise and build an authentic community, creating a real sense of belonging while plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support, ever-increasing levels of investment, and growth opportunities within a company of strength and stability. We are the future of beauty services. Be part of the transformation.
General Summary & Scope
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Principal Duties & Responsibilities
Performance
- Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goals, including average weekly sales targets and productivity goals for hair services, while contributing to store goals related to retail and service sales, guest loyalty, and inventory control.
- Perform product demonstrations with guests to drive sales and guest service experience.
- Support the execution of in-store events, promotions and marketing initiatives that deliver an unparalleled guest experience.
- Stay informed on new and existing industry trends, products, and services, and be knowledgeable about ingredients and benefits to better serve guests.
- Maintain prompt, regular attendance.
People
Develop guest relationships through consultations and appropriate retail and service recommendations.Serve all guests, including walk-in guests, in a timely and efficient manner.Develop a partnership with skin therapists and the retail team to provide a total-store guest experience.Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest experiences.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.Attend mandatory trainings and meetings for continuous professional development.Process
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Follow safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.Follow established service protocols to ensure a consistent and exceptional guest experience.Utilize booking and clientele systems to schedule return services and events.Communicate supply needs to the Experience Manager to ensure guest readiness at all times.Maintain store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and assigned areas.Adhere to the Ulta Beauty dress code.Protect company assets by following loss prevention practices and providing exceptional guest service.Execute other operational tasks as directed.Job Qualifications
Education
Cosmetology licenseExperience
Previous relevant work experience is requiredSkills
Proficiency with latest salon techniques for performing haircutting, color, styling, texture, treatments, extensions, makeup, and ear piercing services (where applicable) and the ability to develop skills in all service areas.Proficiency with equipment and chemicals needed to perform technical workProficiency to demonstrate, recommend and sell professional hair care and makeup productsStrong communication skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationships and clienteleSpecial Position Requirements
Work a flexible schedule including days, evenings, weekends, and holidaysWorking Conditions
Continuous mobility during shiftContinuous lifting and / or moving up to 10 lbsFrequent bending, reaching, and twistingAbility to stand for long periodsContinuous coordination and manipulation of objects during shiftIf an associate has a disability that prevents performing an essential function, the Company will engage in the interactive process to determine reasonable accommodations.
The pay range for this position is the higher of $12.50 - $17.80 per hour or services pay for the workweek, based on factors including education, qualifications, and location. Eligible associates may also earn overtime pay and tips. Full-time positions are eligible for paid time off and benefits; part-time positions are eligible for some benefits. For more information, see the Benefits page : https : / / learn.bswift.com / ulta
About
At Ulta Beauty (NASDAQ : ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer more than 25,000 products from about 500 brands and provide full-service salon services in-store.
We will consider all qualified applicants, including those with arrest records, in a manner consistent with applicable laws and ordinances.
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