Administrative Assistant - Affordable Housing

Administrative Assistant - Affordable Housing Operations

Bronx, NY | $21.00-$23.00 / hour | Full-Time (On-Site)

Right Person. Right Seat. Right Results.

About the Company

EqualAccess is partnering with a mission-driven property management organization that oversees affordable housing communities across New York City. The company's focus is on delivering high-quality service, resident support, and operational excellence. As the organization continues to expand, we are seeking an Administrative Assistant to help ensure efficient property operations and an outstanding resident experience.

Position Summary

The Administrative Assistant plays a key role in supporting daily office operations, assisting residents, and maintaining accurate records for property management activities. This position is ideal for a detail-oriented, organized, and professional individual who enjoys working in a community-focused environment and contributing to a positive resident experience.

Key Responsibilities

• Answer phones, greet visitors, and serve as the first point of contact for residents and vendors
• Enter and update applications in the Mitchell-Lama automated waitlist system
• Send out and track waitlist letters to maintain accurate applicant records
• Process rent payments and prepare receipts as needed
• Draft household composition and tenant correspondence letters
• Create, update, and close maintenance work orders in property management software
• Maintain organized filing systems, office supplies, and resident documentation
• Scan and upload termination notices, subsidy changes, and related documents into Yardi profiles
• Schedule special services (e.g., exterminations, search and seal, bedbug treatments)
• Coordinate move-in interviews and maintain appointment schedules

Qualifications

Location : Bronx, NY

Employment Type : Full-time

Compensation : $21.00-$23.00 / hour

Why EqualAccess

EqualAccess places professionals who want to make an impact-and then stays to help them grow. Every placement includes 6 months of post-hire coaching and professional development, ensuring long-term success and career advancement within the housing industry.

Benefits (Offered by Employer)