Patient Accounts Representative

Patient Accounts Representative

Monitors the status of outstanding accounts within assigned unit or duty. Prepares and maintains billing, collection, and reimbursement records. All team members of Southeast Georgia Health system will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements, joint commission requirements and national patient safety standards.

Essential Responsibilities :

• Works assigned unit or duty as defined in policies and procedures set forth in the department which includes : working unit and / or reports in a timely and effective manner while maintaining the integrity of patient accounts. Reports any problem areas to supervisor for instruction.
• Contacts third party payer organizations or patients as necessary to facilitate timely payments or other required transactions that could result in a completed account cycle.
• Assists others when needed in order to maintain integrity of accounts receivable as a whole.
• Ensures all federal guidelines are followed as set forth by government payers and that patient confidentiality is maintained. Actively participates in compliance with the Joint Commission standards both departmentally and organization wide.
• Receives and answers inquiries from patients, insurance companies, and other parties regarding charges and / or billing discrepancies in a timely, effective, and professional manner.
• Keeps abreast of managed care and contractual arrangements in order to better comprehend the processing of accounts by third party payers.

Minimum Qualifications :

Education :

High school graduate or equivalent

Experience :

Two years clerical in a business office or similar environment preferred

Licensure :

Certified Patient Accounts Representative (CPAR) certification preferred

Knowledge / Skills / Abilities :

Ability to operate office equipment including computer applications

Behaviors : Required :

Team Player : Works well as a member of a group

Preferred :

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations : Required :

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.