PC Technician Contract Position
We are looking for a skilled and dedicated PC Technician to join our team on a contract basis in Minneapolis, Minnesota. This role involves providing technical support and helping the IT team install a new image on computers to standardize configurations and improve system performance.
Responsibilities :
- Install, configure, and upgrade desktop computers, laptops, printers, and peripheral devices to meet user needs.
- Diagnose and resolve technical issues related to hardware, software, and network connectivity.
- Maintain accurate documentation of system configurations, repairs, and installations for future reference.
- Assist with imaging and deploying systems using specialized tools and processes.
- Conduct routine updates and maintenance to ensure optimal system performance.
- Adhere to organizational IT policies and security protocols during all technical operations.
- Collaborate with IT teams to support larger infrastructure initiatives and projects.
- Provide user support by addressing technical issues and offering effective solutions.
- Ensure proper setup and functionality of cables and hardware components.
- Work with both Dell and Apple devices to provide comprehensive technical assistance.
Requirements :
Associate degree in Information Technology or a related field, or equivalent relevant experience.Minimum of 1 year of experience in a PC technician or technical support role.Proficiency in Windows operating systems, Microsoft Office Suite, and fundamental networking concepts.Familiarity with tools such as Active Directory, remote desktop applications, and ticketing systems.Strong problem-solving abilities and excellent communication skills to interact with users effectively.Ability to lift and transport equipment weighing up to 50 pounds.Hands-on expertise with hardware installations and cable setup.Experience in working with Dell and Apple technology products.