Talent.com
Restaurant Manager

Restaurant Manager

Dunkin'Upland, CA, US
30+ days ago
Job type
  • Full-time
Job description

Restaurant Manager Position

We are looking for a Restaurant Manager to help manage our Dunkin' Team!

A Restaurant Manager is responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.

Team Environment

Responsibilities include :

  • Hire, train and develop their employees
  • Communicate job expectations to their employees
  • Plan, monitor, appraise and review their employees' job performance
  • Provide coaching and feedback; disciplines when appropriate

Operational Excellence

Responsibilities include :

  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards and systems are executed
  • Prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Complete audits and implement plans to drive system improvements

    • Profitability

    Responsibilities include :

  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Set sales goals and track results

    • Skills and Qualifications

    Responsibilities include :

  • Fluent in English
  • Math and financial management
  • Restaurant, retail, or supervisory experience
  • At least 18 years of age (where applicable)
  • High School diploma, or equivalent

    • Competencies

    Responsibilities include :

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important goals
  • Reads and interprets reports to establish goals and deliver results
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from occurring
  • Empowers others to make decisions and resolve issues
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration
  • Leads others; negotiates and takes effective action
  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employee's strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Understands guest and competition; translates and applies own expertise to address business opportunities
  • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
  • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
  • Understands, analyzes and communicates the key performance / profit levers and manages to these measures

    • Company Introduction

    Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular / decaf / flavored coffee, iced regular / decaf / flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

    Create a job alert for this search

    Restaurant Manager • Upland, CA, US

    Related jobs
    • Promoted
    Restaurant Manager-Solita

    Restaurant Manager-Solita

    Xperience Restaurant GroupHuntington Beach, CA, US
    Permanent
    Join the XRG Team : Where Passion for Hospitality Meets Limitless Opportunities!.At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Denny's #7830Wildomar, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Denny's #7806West Covina, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Las Brisas

    Restaurant Manager - Las Brisas

    Xperience Restaurant GroupLaguna Beach, CA, US
    Full-time
    Restaurant Manager - Las Brisas.Join the XRG Team : Where Passion for Hospitality Meets Limitless Opportunities!.At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedica...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Dave & Buster'sOntario, CA, US
    Full-time
    Restaurant & Operations Manager.Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest e...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Restaurant Manager

    Assistant Restaurant Manager

    Chuck E. CheeseNorwalk, CA, US
    Full-time
    At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!. Ready to level up your mana...Show moreLast updated: 30+ days ago
    • Promoted
    Top of the V Restaurant Manager

    Top of the V Restaurant Manager

    SchulteAnaheim, CA, US
    Full-time
    Restaurant Manager Opportunity At The Viv Hotel In Anaheim.The Viv hotel in Anaheim is seeking a dynamic, service-oriented restaurant manager to join our team!. Schulte Companies is an organization ...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    JYM Enterprises Inc.South El Monte, CA, US
    Full-time
    Quick Apply
    Restaurant managers are responsible for managing the overall operations of the restaurant and in building strong teams that provide excellent customer service to our guests.You will recruit, select...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    AmirianPasadena, CA, US
    Full-time
    The Restaurant General Manager is responsible for creating a culture that reflects the company values.Responsibilities include managing the daily operations of the restaurant, including selection, ...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Denny's #7599Murrieta, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show moreLast updated: 30+ days ago
    • Promoted
    RESTAURANT MANAGER

    RESTAURANT MANAGER

    Del TacoNorwalk, CA, US
    Full-time
    Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restau...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Denny'sAnaheim, CA, US
    Full-time
    This position is responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining e...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Denny's #6994Fountain Valley, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show moreLast updated: 1 day ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    SchulteAnaheim, CA, US
    Full-time
    Schulte Hospitality Group Restaurant Manager.Schulte Hospitality Group is seeking a dynamic, service-oriented Restaurant Manager to join our team! SHG is an organization whose success is rooted in ...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Denny's #6854West Covina, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Marriott InternationalNewport Coast, CA, US
    Full-time
    Areas of responsibility include Restaurants / Bars and Room Service, if applicable.Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists se...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Franchise

    Restaurant Manager - Franchise

    Denny'sBellflower, CA, US
    Full-time
    As a Restaurant Manager, you will never be bored.You will be responsible for making sure the restaurant runs smoothly.Ensuring that the restaurant is fully and appropriately staffed at all times.Ma...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Tender GreensIrvine, CA, US
    Full-time
    At Tender Greens we believe that everybody is equally important to our mission and that our Restaurant Managers are the backbone of our success! We are seeking a Restaurant Manager with an epic lev...Show moreLast updated: 30+ days ago