Vice President, Global Risk & Incident Management

Vice President, Global Risk & Incident Management

About the Company

Rapid-growing mobile payments platform

Industry

Information Technology and Services

Type

Public Company

Founded

1998

Employees

10,001+

Categories

• E-Commerce
• Databases
• Finance
• P2P Money Transfer
• Mobile Payments
• Payments
• FinTech
• Transaction Processing
• E-Commerce Platforms
• Financial Services
• Technology
• B2C
• Information Technology & Services
• Banking Services
• Business
• Credit Cards & Transaction Processing
• Electronic Cash
• Internet
• Merchant Account
• Pay Online
• PayPal
• Send Money
• Currencies
• Management

Specialties

Business Classifications

About the Role

The Company is seeking a Vice President for Global Risk - Incident Management. The successful candidate will be responsible for leading the development, execution, and continuous improvement of the enterprise-wide incident management program. This critical executive role involves overseeing the global framework for detecting, assessing, and responding to operational, technology, and security incidents. The ideal candidate will have a strong background in financial services, with a focus on global risk management, and at least 15 years' experience in the field, including a minimum of 7 years in senior leadership roles. Key responsibilities include effective 24 / 7 global recovery coordination, incident response leadership, team leadership, and driving the adoption of advanced incident detection and response technologies. The role also requires the candidate to have a strong technical knowledge of IT infrastructure, cybersecurity, and enterprise operations, as well as excellent communication and interpersonal skills for effective collaboration across all levels of the organization. Applicants for the Vice President, Global Risk - Incident Management position at the company should possess a Master's degree in business, risk, cybersecurity, or a related field, and relevant certifications such as CISSP, CISM, CISA, CBCP, or PMP. A background in regulated entities and experience in crisis management with a focus on cyber response are preferred. The role demands a candidate with a proven track record in managing large-scale, complex incidents in a global, high-pressure environment, and a strong understanding of regulatory and operational resilience requirements. The candidate must be adept at stakeholder communication, particularly with senior leadership and external counterparts, and have a strong focus on training and awareness to enhance incident management capabilities across the organization. The position requires a leader with a client-first mentality, who can ensure the resiliency, reliability, and stability of core business and technology services, and who is committed to the values of inclusion, innovation, collaboration, and wellness.

Hiring Manager Title

EVP, Global Chief Risk Officer

Travel Percent

15%

Functions