We are seeking a customer-focused Customer Service
Manager to support clients through a dedicated advisor-led service
model. In this role, you will assist customers by providing
guidance, coordinating details, and ensuring a smooth, organized
experience from start to finish. You will work closely with
assigned advisors to help manage client requests, answer questions,
and provide timely updates related to planning, scheduling, and
confirmations. This position is fully remote and well suited for
someone who enjoys helping others, staying organized, and
delivering high-quality customer service in a structured
environment. What Youll Do : Support customers through their
assigned advisor Respond to inquiries and provide accurate
information Assist with scheduling, confirmations, and follow-ups
Maintain clear communication and accurate client records What Were
Looking For : Strong communication and customer service skills
Attention to detail and comfort working remotely Reliable,
professional, and tech-comfortable Why This Role Stands Out : Fully
remote position Training and ongoing support provided Opportunity
to grow within a supportive team
Customer Service Manager • Atlanta, United States