Title : Epic PB Resolute Professional Billing Consultant
Location : San Mateo, California
Job Description :
You will lead or participate in all phases of the Epic Professional Billing implementation lifecycle, including requirements gathering, design, build, testing, training, and go-live support.
Key Responsibilities :
- Configure and customize the Epic PB application to meet business needs while ensuring compliance with industry standards.
- Collect, analyze, and document workflows and operational data.
- Collaborate with cross-functional teams and provide guidance to end users.
- Support system interfaces and ensure integrity of security configurations.
- Participate in testing processes, software upgrades, user training, and system go-lives.
- Troubleshoot EHR-related issues and work closely with users and vendors.
- Maintain test environments, analyze new Epic releases, and ensure quality assurance protocols are followed.
Requirements :
Current Epic PB Resolute Billing Certification (with up-to-date CEE)Claims Certification - a plus but not mandatoryExperience in FQHC settings - a plusMinimum 2 years of IT support experience in a healthcare environmentAt least 6 months of Epic user support experienceExperience with Epic Charge Router - a plusPreferred Qualifications :
Bachelor's degree in Information Systems or a related field3+ years' experience in Epic PB implementation or optimizationStrong knowledge of revenue cycle management, charge capture, and claims processingProficiency in Epic tools such as Sherlock, Orion, NovaExcellent communication and problem-solving skillsAbility to multitask in a fast-paced environmentAbout Us :
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO / IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI / UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.