Floor Manager

TEN11 Lounge Bar, operating under Blue Mezze Nomad, is seeking an experienced and dynamic Floor Manager to join our team. If you’re passionate about hospitality, love leading teams, and thrive in a fast-paced, customer-focused environment – we want to hear from you!

Key Responsibilities :

Oversee daily floor operations to ensure smooth and efficient service

Lead, motivate, and manage front-of-house staff

Deliver outstanding guest experiences and resolve customer concerns

Coordinate with kitchen and bar teams for seamless service flow

Maintain cleanliness, presentation, and overall ambiance of the lounge

Ensure compliance with health & safety regulations and company policies

Handle reservations, walk-ins, and VIP guests professionally

Monitor and manage floor staff scheduling and performance

Requirements :

Minimum 5 years of experience in a similar role (restaurant / lounge / bar)

Strong leadership and communication skills

Excellent problem-solving abilities and a calm, professional attitude

Fluent in English (additional languages a plus)

Able to work flexible hours, including evenings, weekends, and holidays

Knowledge of POS systems and basic administrative reporting

What We Offer :

Competitive salary and performance-based incentives

A supportive and energetic team environment

Opportunity to grow within a dynamic hospitality group

Staff meals and discounts