Store Management Training Program - Delaware County

Category / Area of Expertise : Retail Store Positions

Job Requisition : 449902

Address : USA-PA-Havertown-116 W Township Line Rd Unit100

Store Code : GC - Store Mgrs (2600123)

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• Essential Functions :
• Maximize sales through superior store conditions, competitive awareness, sales & merchandising programs, effective ordering and monitoring direct store deliveries.
• Control department labor dollars by ensuring effective scheduling and performance standards
• Control shrink / gross profit by ensuring proper product handling, receiving, pricing integrity and ordering
• Maintain clean, orderly, appealing and hazard free work areas and merchandising policies & procedures. Ensure a safe environment for customers and associates
• Ensure total store compliance with policies, procedures and laws as required by Federal, State or Municipal Law.
• Cultivate and maintain superior customer relations through polite and efficient handling of customer inquiries and complaints, attention to Associate appearance and behavior and maintaining service level standards.
• Foster harmonious Associate Relations with active listening to Associate concerns, as well as overseeing and participating in Associate selection, orientation, Training / Development, performance appraisal, counseling, recognition programs, service awards, etc.
• Perform total store management responsibilities as required.
• Manage, implement and maintain high standards of Food Safety and sanitation in all areas of the store to be in compliance with all Federal, State and company policies / procedures.
• Respond to incoming customer connection reports and ensure responses to all service issues.
• Maintain a friendly, professional and well organized image in all areas.
• Control the loss of Store money through proper handling of refunds, deposits, etc, while ensuring all applicable service / office personnel are trained.
• Oversee store payroll process to ensure accuracy and compliance. Troubleshoot payroll problems.
• Ensure efficient use of supplies : proper bagging techniques, cart control and laundry.
• Serve as custodian of store records including : store cash, grocery receiving, payroll and personnel.
• Supervise Fuel Stations
• Review work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements.
• Enter orders, schedules work / production, supervise and train Associates receive / stores / stocks items.
• Unload trucks with pallet jack, breakdown pallets and stack U boats. Stock store and verify store presentation.

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