Desktop Support Technician

Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the computerized tracking system before escalation. Records solutions in the solutions database or other forms of documentation. Communicates to the affected parties the status of requests.

Location Requirements

Candidate must be local or willing to commute or relocate.

Candidate Must Be Local

Additional Location Details (City, State) :

Background Verification

Background check will be requested by the agency at the time the candidate is selected.

Qualification

Required

Skills

Networking

TCP / IP

Novice (1-3 Years)

Yes

Skills

Networking

UDP

Novice (1-3 Years)

Yes

Skills

Operating Systems

Windows 9x / 2000 / XP / NT / Vista / 7

Novice (1-3 Years)

Yes

Skills

Others

Communication skills both verbal and written

Proficient (4-6 Years)

Yes

Skills

Others

Learning ability

Proficient (4-6 Years)

Yes

Skills

Others

Team work

Proficient (4-6 Years)

Yes

Skills

Security

Active Directory

Novice (1-3 Years)

Yes

Skills

Tools

MicrosoftOffice

Novice (1-3 Years)

Yes