Customer Service Representative

Crunch Fitness D IbervilleD'Iberville, MS, US

30+ days ago

Job type

Part-time

Job description

Job Description

Club Role - Overnight Customer Service Representative (CSR)

Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!

Job Summary

The Overnight Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.

Duties & Responsibilities

Greet and check in all members, guests, and prospective members
Answer phone calls in a polite and professional manner
Inform prospective members about our membership options and current promotions
Facilitate necessary updates to members’ accounts
Ensure all retail items are fully stocked
Operate the POS system and accept payments
Assist in maintaining the neatness and cleanliness of the club
Other duties as assigned

Compensation

Part time employee

______ per hour

Complimentary gym membership

Qualifications

High school diploma or equivalent

Customer service - 1 year (preferred)

CPR / AED certification (preferred)

Basic computer proficiency

Professional attitude

Upbeat and positive personality

Efficient and effective communication skills

Ability to multi-task and excel in a busy environment

Job Requirements

Pass drug screening

Background check

Use of finger scan technology for recording time worked

Not eligible to work remotely

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Customer Service Representative • D'Iberville, MS, US

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