Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and managing the staff to achieve business goals. This role requires a strong leadership capability, excellent communication skills, and a passion for the hospitality industry.
Key responsibilities include :
- Supervising and training staff to provide excellent customer service
- Managing inventory and ensuring cost control
- Coordinating with kitchen and front-of-house staff to ensure smooth operations
- Maintaining cleanliness and hygiene standards in the restaurant
- Handling customer complaints and resolving issues promptly
- Developing and implementing operational procedures
- Reporting to senior management on performance and operational issues
Requirements :
Experience in a similar management role within the hospitality industryStrong leadership and communication skillsKnowledge of food safety and hygiene standardsAbility to manage budgets and control costsProblem-solving skills and the ability to make quick decisions