Concierge - Hotel Paso Del Norte - El Paso, TX

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Concierge  for the Hotel Paso Del Norte in El Paso Texas.

We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN

Salary

The pay range for this position is $14.00 to $15.00 per hour, based on experience and qualifications.

About the Role :

As a Concierge at Hotel Paso Del Norte you will play a pivotal role in enhancing the guest experience by providing exceptional service and support. Your primary responsibility will be to assist guests with their inquiries, luggage, and requests, ensuring that their stay is both enjoyable and memorable. You will act as a liaison between guests and various hotel services, including dining, entertainment, and transportation, while also promoting local attractions and events. This position requires a proactive approach to problem-solving and a keen attention to detail, as you will be the first point of contact for guests seeking assistance. Ultimately, your efforts will contribute to the hotel's reputation for outstanding hospitality and guest satisfaction.

Minimum Qualifications :

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in hospitality.

Preferred Qualifications :

Responsibilities :

Skills :

Strong communication skills are essential for effectively interacting with guests and understanding their needs. Problem-solving abilities will be utilized daily to address guest inquiries and resolve any issues that may arise. Organizational skills are crucial for managing multiple requests and ensuring that all guest needs are met promptly. A friendly and approachable demeanor will help create a welcoming environment for guests, enhancing their overall experience. Additionally, familiarity with hotel management software and local attractions will aid in providing accurate information and recommendations.

Compensation details : 14-15 Hourly Wage

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