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Power Systems Technical Communicator

Power Systems Technical Communicator

Mustang Cat Inc.Tomball, TX, US
11 hours ago
Job type
  • Full-time
Job description

Overview

Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

Powering Solutions with Technical Expertise

Are you a problem-solver with a passion for Caterpillar equipment ? As an Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

Why Join Us?

  • Great Work-Life Balance
  • On-Site Health Clinic
  • Tuition Reimbursement & Growth Opportunities
  • Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
  • Paid Time Off & Holidays

Your Impact :

  • Assist service teams across locations in diagnosing and resolving complex equipment issues
  • Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
  • Collaborate with Caterpillar engineers via DSN to resolve critical issues
  • Conduct applied failure analysis and manage technical service requests
  • Work with district CAT Representatives to resolve warranty concerns
  • Develop cost-effective solutions for equipment performance issues
  • Mentor dealer technicians to enhance technical proficiency
  • Assist sales & parts teams with technical product knowledge
  • Work closely with Caterpillar to improve equipment performance and service processes
  • What You Bring :

  • Degree in Diesel Technology or related field or equivalent experience
  • Strong hands-on experience with Caterpillar engines & power systems
  • Technical Skills :

  • Expertise in internal combustion engines (spark vs. compression ignition)
  • Ability to read schematics, engineering drawings & machining specs
  • Proficiency in precision measuring tools & dyno testing procedures
  • Familiarity with CAT diagnostic & service systems
  • Excellent communication & problem-solving abilities
  • Detail-oriented & adaptable in high-pressure situations
  • Team player with a passion for continuous learning
  • Join Our Team & Make an Impact!

    If you're ready to apply your technical expertise to support a leading CAT dealership , we'd love to hear from you.

    Mustang Cat is an Equal Opportunity Employer.

    Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

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    Technical Communicator • Tomball, TX, US

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