Commercial Escrow Officer Hybrid

Commercial Escrow Officer

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property / multi-state national commercial real estate transactions. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Work as a dynamic team providing best in class service and support in the commercial real estate space. At First American we provide our teams with the support, tools, and technology that they need to ensure that providing unparalleled customer service is your primary focus. We are looking to add a Commercial Escrow Officer to our growing team. In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results. This position is open to hybrid but would require working in either San Jose, Walnut Creek or the San Mateo office.

What You'll Do :

Continually grow and service the business by providing outstanding customer service

Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender

Work cross-functionally with Underwriting to monitor and mitigate risk to the company

Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract

Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.

Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction

Prepare legal documents for the closure of the sale

Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

What You'll Bring :

2-4 years of escrow related experience as an Escrow Officer

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships

Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues

May require escrow officer certification dependent upon state

Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies

Thrives in contributing to a team, working together to deliver beyond customer expectations

High School Diploma / Equivalent

Pay Range : $32.88-$43.83 hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment : handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.