Director, Patient Innovation & Engagement - Project Management

Project Manager, Patient Engagement

The Project Manager, Patient Engagement works closely with the Scientific Patient Engagement & Advocacy Lead and is responsible for the strategic planning, coordination, operational excellence leading to execution of all patient engagement activities. This includes managing and planning congress activities, patient speaker engagements, patient dialogue initiatives, direct engagements with consultants and organizing both small and large meetings with patient advocates. The ideal candidate possesses strong organizational skills, exceptional communication abilities, and experience working with patient communities in a healthcare or life sciences setting. The candidate must be able to plan, lead, and facilitate the execution of patient engagement activities within a cross-functional team, utilizing their network to influence and ensure completion of activities in a compliant manner.

Key Responsibilities

• Patient Engagement Activities within Patient Innovation and Engagement team such as :
• Congress Activities Management : Oversee all aspects of patient involvement at medical and scientific congresses, including planning, logistics, contract support and on-site coordination. Ensure patient perspectives are meaningfully integrated into congress programming.
• Patient Speaker Engagements : Identify, recruit, and support patient speakers for internal and external events. Coordinate speaker training, logistics, and follow-up to ensure impactful and compliant engagements.
• Patient Dialogue Activities : Facilitate and support the vendor assignment and operational activities that foster dialogue between patients, advocates, and company stakeholders. Ensure action memo tracking in Adobe Sign, capture insights and feedback to inform organizational strategies for activities.
• Patient Advocate Meetings : Plan and execute small and large meetings with patient advocates, including roundtables, advisory boards, and community forums. Manage invitations, agendas, materials, and post-meeting communications.
• Stakeholder Collaboration : Work closely with cross-functional teams (medical affairs, communications, regulatory, GEMs etc.) to ensure alignment and compliance in all patient engagement initiatives.
• Compliance and Reporting : Ensure all activities adhere to relevant legal, regulatory, and ethical standards. Maintain accurate documentation and generate reports on engagement outcomes.

Qualifications

Bachelor's degree in life sciences, communications, public health, or a related field (Master's or higher preferred). Experience and background in managing and planning congress activities. 5+ years of experience in project management, preferably in patient engagement, advocacy, or healthcare communications. Strong organizational and multitasking skills, with a proven track record of managing complex projects. Excellent interpersonal and communication skills, with the ability to engage and build trust with diverse stakeholders. Experience working with patient communities, advocates, or patient organizations is highly desirable. Understanding of compliance requirements and best practices in patient engagement. Proficiency in project management software and virtual meeting platforms. Ability to travel as needed for congresses, meetings, and events.

Key Competencies

Empathy and cultural sensitivity, attention to detail, strategic thinking and problem-solving, adaptability and resilience, collaboration and teamwork.

Salary Range

$187,000.00 - $294,400.00

Benefits

Comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Job Posting End Date

12 / 4 / 2025

Requisition ID

R374667