OPERATIONS SUPPORT MANAGER

Job Description

Job Description

Position Title :  [[title]]

Pay Grade :  [[payGrade_obj]]

Reports To : Salary :  95,000

Other Forms of Compensation :  20% bonus potential

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

We are pleased to introduce Culinary Services Groups (CSG), a industry-leading food service management company and newly acquired company of CCL Hospitality Group. At Culinary Services Group, our success depends on your growth! Culinary Services Group is recognized as a Top 50 Contract Food Service Management Company, specializing in senior care communities, hospitals, and behavioral healthcare services. We’re seeking growth-oriented leaders who are ready to take the next step in their culinary careers.

Are you a strategic and accomplished leader seeking your next exciting career opportunity? Culinary Services Group (CSG) is seeking an Operations Support Manager to join our leadership team.  Rooted in the belief that empowering our teams leads to exceptional service and ultimately improves the quality of life for those we serve; we’re seeking a visionary professional who shares our mission and values.

The Operations Support Manager will manage a specific region for CSG which includes various types of accounts. A large amount of travel is required. Responsibilities are primarily focused on mentorship, embracing CSG core values, customer service, and operational performance. Operations Support Managers have a primary role of assisting facilities where needed and stepping into a Food Service Director role when vacant.

Key Area of Responsibilities

Provide a quality dining experience that exceeds customer expectations.

Provide a high level of training, support, and development to all Field Management.

Adhere to workplace safety as outlined by CSG and other appropriate regulations by law.

Support the operation to achieve optimal performance.

Supervisory Responsibilities

Apply to CCL today!

CCL is a member of Compass Group USA

Click here to Learn More about the Compass Story

Qualifications

To perform this job successfully, an individual must be able to perform each key area of responsibility. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Bachelor’s Degree or Equivalent Experience and 5-7 years in a management role

CDM and Serv Safe preferred.

Food service management and multi-unit Experience preferred

Exceptional communication skills

Attention to detail and organizational skills

Business Ethics

Customer Service and Leadership skills

Due to the nature of our business, team members must be able to work a flexible schedule (days, nights, holidays, and weekends)Employment candidates for this position must have authorization to work in the United States, pass a background check, and meet any other checks / qualifications required by client / facility, or other statutory requirements.

Travel will be expected with this position to include driving, air travel and overnight accommodations.

Associates at CCL are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site / state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

CCL maintains a drug-free workplace.