Medical Only Adjuster I

Why Texas Association of School Boards (TASB)

TASB comes from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources and services so they can focus on what matters most — excellent education for over 5 million Texas students.

Our employees work alongside talented team members who are passionate about supporting public education and enjoy learning from new and different perspectives. TASB believes the rich variety of expertise our employees collectively bring to the workplace makes our organization highly successful. And TASB’s passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves, professionally and personally, through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’d been regularly named by the Austin Business Journal as one of the Top Ten Best Places to Work!

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year, which means that if you contribute 5% to the plan, TASB will contribute 10%), family-friendly paid leave, onsite daycare, onsite gym, wellness program, tuition reimbursement, hybrid work options, and more.

Every role at TASB thoughtfully complements our mission and its impact on school districts across Texas. These roles include work in TASB’s Risk Management Services division, which provides administrative services to the TASB Risk Management Fund – a multi-line self-insurance pool (or “risk pool”) of Texas schools. If you consider your work exceptional, have a passion for risk management or risk pools, and want to help drive our mission forward, keep reading!

About You

As the Medical Only Adjuster, you will bring strong analytical skills, attention to detail, and a commitment to delivering excellent service to our member districts and injured employees. You will investigate and manage workers’ compensation claims, ensuring compliance with Texas statutes and internal best practices, while communicating effectively with stakeholders. Whether you are early in your claims career or have advanced experience, your expertise in claims handling, problem-solving, and customer service will add value to our collaborative team environment.

A Typical Day

• Investigate and manage a caseload of workers’ compensation medical-only claims, ensuring timely and accurate benefit payments in compliance with Texas statutes and internal guidelines.
• Communicate with injured employees, member districts, and vendors to gather information, resolve issues, and provide updates throughout the claims process.
• Collaborate with your team during meetings or case reviews to share insights, discuss complex claims, and contribute to continuous improvement initiatives.
• If you’re still reading, we’d love to meet you!

How You’ll Make an Impact

• Investigate, evaluate, and manage workers’ compensation medical-only claims to ensure timely and accurate benefit delivery.
• Maintain thorough documentation, proper reserves, and compliance with all regulatory and departmental requirements.
• Communicate proactively with injured employees, member districts, and vendors to resolve questions and provide updates.
• Apply knowledge of Texas workers’ compensation statutes, best practices, and claims handling procedures to every case.
• Contribute to a positive team environment by sharing insights and supporting continuous improvement efforts.

Skills for Success

• High school diploma required. Bachelor's degree or some college preferred.
• Experienced candidates should have a Type 03 or 08 Texas adjuster license.
• Candidates without adjusting experience will be considered for an Adjuster 1 role and required to obtain a license within one year of hire.
• Must demonstrate good organizational, analytical, and communication skills (oral and written).

The TASB Difference

• Enjoy competitive pay and rich benefit offerings.
• Be a part of a collaborative environment where every contribution impacts Texas public schools.
• Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
• Learn and grow individually and together through frequent professional development, wellness seminars, and more.
• Work alongside transparent leaders with an open and consistent feedback approach.
• Celebrate as a team with meaningful (and fun) events throughout the year.

Posting Notices

• The health and safety of our employees and members, is our top priority.
• The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status.
• This position does not qualify for visa sponsorship.
• Any job offer is contingent upon receipt of results of a satisfactory background check.

#LI-Hybrid