Patient Experience ManagerPort Charlotte, FL

Patient Experience Manager

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family :

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Schedule : Full Time

Shift : Days

Location : 2500 Harbor Blvd, Port Charlotte, FL 33952

The community you'll be caring for : AdventHealth Port Charlotte

AdventHealth Port Charlotte, we care for the whole you in body, mind and spirit.

We're honored to bring our leading-edge care and state-of-the-art technology to Florida's Suncoast.

Our 254-bed full-service facility offers emergency care, a primary stroke center, orthopedics and the only licensed obstetric and pediatric units in Charlotte County.

The role you'll contribute :

Under the Director of the Office of Clinical Effectiveness the Patient Experience, develops strategies and teams to drive outcomes and accountability with patient satisfaction. Effectively collaborates with leaders, physicians, staff, and vendors to provide a mission driven and safe experience for patients, their families, guests, and team members.

The value you'll bring to the team :

Developing, communicating, and implementing patient experience strategy and program internally and externally so that all employees, partners, suppliers and contractors understand strategic plan and how it carries out the company's overall goals.

Responsible for staff training for Patient Experience.

Able to strategically and operationally facilitate change.

Works with leadership and helps drive decision making that creates medium- and long-term goals.

Establishing and reviewing key strategic priorities and translating them into a comprehensive strategic plan along with specific operational processes and systems.

Qualifications

The expertise and experiences you'll need to succeed :

Bachelor's

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category : Patient Experience

Organization : AdventHealth Port Charlotte

Schedule : Full-time

Shift : 1 - Day

Req ID : 25022179

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.