Talent.com
Senior Collections Specialist

Senior Collections Specialist

Imperial DadeRochester, NY, US
25 days ago
Job type
  • Full-time
Job description

Senior Collections Specialist

Imperial Dade, a leading North American distributor, has a Senior Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager to find your next opportunity, Imperial Dade is a great place to take that next step.

As part of a team, the Senior Collections Specialist will be responsible for managing and collecting outstanding overdue accounts, resolving customer billing issues, managing credit risks, and reducing accounts receivable.

The hours for this position are Monday through Friday from 8 : 30 am to 5 : 00 pm.

This is a temp role.

Salary : $24.00 - $26.00 / hr.

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

  • All correspondence will come directly from Imperial Dade and not a personal email address

Responsibilities

You will :

  • Ensure daily customer contact (emails and phone calls) for collection of open receivables.
  • Be accountable for reducing delinquency for assigned accounts.
  • Reconcile customer accounts and report any discrepancies.
  • Research and resolve customer disputes and complaints following SLAs.
  • Maintain clear and cohesive notes / documentation / forms related to all open and pending receivable balances being pursued.
  • Provide Proof of Deliveries to customers that are disputing receipt of materials shipped.
  • Provide exceptional customer service to our internal and external customers.
  • Ensuring proper escalation processes are followed when needed.
  • Process credit card payments weekly.
  • Qualifications

    You have :

  • High School Diploma or GED required.
  • 2+ years of experience as a Collections Specialist or similar role.
  • MS Office Suite, including Excel.
  • Strong organizational skills.
  • Excellent communication and negotiation skills.
  • We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

    Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

    Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

    Create a job alert for this search

    Collection Specialist • Rochester, NY, US

    Related jobs
    • Promoted
    Collections - Earn Up to $37 / hr

    Collections - Earn Up to $37 / hr

    TradeJobsWorkforce14625 Rochester, NY, US
    Full-time
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...Show moreLast updated: 30+ days ago
    • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Finch Turf, Inc.Dansville, NY, United States
    Full-time
    Friendly and supportive environment.Great benefits and compensation.Self-motivated and willing to learn.Adaptable to changing priorities. Good work ethic and positive attitude.Perform diagnostics an...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Specialist - Part-Time

    Retail Sales Specialist - Part-Time

    SPECTRUMWebster, NY, US
    Part-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 2 days ago
    • Promoted
    Retail Sales Consultant - Spectrum

    Retail Sales Consultant - Spectrum

    SPECTRUMWebster, NY, US
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 30+ days ago
    • Promoted
    Reserve Entomologist

    Reserve Entomologist

    US ArmyDansville, NY, United States
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show moreLast updated: 1 day ago
    • Promoted
    Collections Specialist - Remote

    Collections Specialist - Remote

    TradeJobsWorkForce14694 Rochester, NY, US
    Remote
    Full-time
    Collections Specialist Remote Job Duties : • Meet the defined productivity metric of a minimum of 30 daily claim touch...Show moreLast updated: 30+ days ago
    • Promoted
    Inside Sales Support Specialist

    Inside Sales Support Specialist

    Duraframe LLCWebster, NY, US
    Full-time
    As the Inside Sales Support Specialist, you will be an integral part of Buildcorp inside sales & customer sales team who will be office-based, handling sales related duties such as quoting, pro...Show moreLast updated: 3 days ago
    • Promoted
    Tax Expert - 2+ Yrs Paid Tax Experience Required

    Tax Expert - 2+ Yrs Paid Tax Experience Required

    IntuitHilton, NY, US
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 3 days ago
    • Promoted
    Certified Nursing Assistant

    Certified Nursing Assistant

    Rochester Regional HealthLivonia, NY, US
    Full-time
    Certified Nursing Assistant .As a Certified Nursing Assistant, you will provide high quality, individualized patient care in collaboration with the nursing team.Your ability to take init...Show moreLast updated: 2 days ago
    • Promoted
    Sr Commercial Debt Counselor 2390_052025

    Sr Commercial Debt Counselor 2390_052025

    CONTINENTAL SERVICE GROUP LLCFairport, NY, US
    Permanent
    Commercial debt collection experience preferred and documented successful collection performance required.Commercial Debt Counselor role manages and collects delinquent business accounts.Our consul...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Specialist

    Technical Specialist

    AppleVictor, NY, United States
    Full-time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...Show moreLast updated: 4 days ago
    • Promoted
    Director, Clinical Services - Home Care

    Director, Clinical Services - Home Care

    Rochester Regional HealthChurchville, NY, US
    Full-time
    Director, Clinical Services - Home Care.Monday - Friday, Full Time Standard Business Hours (rotation of admin on call may be necessary depending on dept needs). This role leads our clinical programs...Show moreLast updated: 5 days ago
    • Promoted
    Collections

    Collections

    TradeJobsWorkforce14602 Rochester, NY, US
    Full-time
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Specialist

    Retail Sales Specialist

    SPECTRUMIrondequoit, NY, US
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and sell...Show moreLast updated: 8 days ago
    • Promoted
    Revenue Cycle Supervisor

    Revenue Cycle Supervisor

    Carrie Rikon & AssociatesBrockport, NY, US
    Full-time
    This position requires working onsite 5 days a week.Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for...Show moreLast updated: 30+ days ago
    • Promoted
    Certified Nursing Assistant Specialist

    Certified Nursing Assistant Specialist

    Rochester Regional HealthHoneoye, NY, United States
    Full-time
    Certified Nursing Assistant Specialist.As a Certified Nursing Assistant Specialist, you will play a vital role in delivering exceptional, individualized patient care as part of a dedicated nursing ...Show moreLast updated: 1 day ago
    • Promoted
    Territory Account Managers

    Territory Account Managers

    EquipmentShareChurchville, NY, United States
    Full-time
    Future Territory Account Manager Opportunity with EquipmentShare! EquipmentShare is accepting applications for future Territory Account Manager openings in the Churchville, NY area.At EquipmentShar...Show moreLast updated: 4 days ago
    • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Osprey ManagementOntario, NY, United States
    Full-time +1
    We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage.We own and operate over ...Show moreLast updated: 30+ days ago
    • Promoted
    Buyer

    Buyer

    Careers Integrated Resources IncFairport, NY, US
    Full-time
    Months+ (Possibilities of Extension).Nights – 12-hour shifts (7 : 00 PM – 7 : 00 AM), 36 hours / week.Block scheduling may be requested (Fri-Sat-Sun or Sat-Sun-Mon), but. Elderly Care / Medical Telemetry....Show moreLast updated: 4 days ago
    • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausGroveland Station, New York, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago