Customer Service Technician (Part-Time) - Abingdon CSC (02655)

Customer Service Technician (Part-Time) - Abingdon CSC

Join the Virginia DMV team in Abingdon Customer Service Technician (Part-time) positions available. Are you passionate about helping others and seeking a career that offers meaningful growth potential? The Virginia Department of Motor Vehicles (DMV) seeks dedicated, customer-focused professionals to join our Abingdon Customer Service Center team. We're hiring a Customer Service Technician eager to deliver top-tier service and thrive in a fast-paced, team-oriented environment.

As a Customer Service Technician, you'll be the face of the DMV, helping customers navigate important transactions and services. Your responsibilities may include :

• Clearly explaining DMV policies, procedures, and regulations.
• Issuing identification cards and processing customer applications
• Administering vision screenings, knowledge exams, and in-car road tests
• Processing vehicle registrations, titles, tax and fee payments, and other DMV services

Comprehensive training will be provided to set you up for success in your role.

We want to speak with you if you possess vital customer service and problem-solving skills, are willing to learn, and are interested in a career with growth opportunities. This wage position is limited to working no more than 1,500 hours per agency during the 12-month period from May 1 to April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over 12 months. This wage position does not offer state benefits.

The Virginia Department of Motor Vehicles (DMV), based in Richmond, proudly serves over 6.2 million licensed drivers and ID cardholders, as well as over 8.4 million registered vehicles across the Commonwealth. Beyond individual customers, DMV supports a wide range of partners, including automobile dealers, fuel tax clients, rental agencies, driving schools, other government entities, local municipalities, and nonprofit organizations.

At DMV, we are guided by our core valuesTrustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). These aren't just words on a wallthey shape how we work, connect, and serve daily.

Minimum qualifications :

In support of the Commonwealth's commitment to inclusion, we encourage individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants must provide their AHP Letter, which was issued by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-connected veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse workforce. Equal Opportunity Employer