Administrative Program Coordinator

Administrative Program Coordinator

Reports to : Director of DC Programming

Job Status : Full-Time

Classification : Non-exempt / Hourly

Salary Range : $55,000 - $64,999

Application Deadline : July 25, 2025

Start Date : September, 2025

Location : Washington, DC

Schedule : Hybrid; 2 days onsite, 3 days remote (Special events may occur outside of regular hours)

About Generation Hope

Generation Hope is a nonprofit organization committed to ensuring all student parents have the opportunity to succeed and achieve economic mobility. We drive systemic change by partnering with education and policy leaders while offering direct, two-generation support to teen parents in college and their children. To date, we've provided over $1.5 million in tuition assistance, supported more than 500 teen parents in college, celebrated more than 200 degrees earned through our program, and partnered with over 30 two- and four-year institutions nationwide.

Our team culture is rooted in excellence, respect, and inclusion. Named "one of the best nonprofits" by Spur Local, we embrace diversity in all its forms-background, thought, and experiences. If our mission and culture resonate with you, we invite you to consider joining our team. For more information, visit www.generationhope.org.

Position Summary :

The Administrative Program Coordinator is a full-time position, working directly with the Director of DC Programming to enhance Generation Hope's internal and external effectiveness. The Administrative Program Coordinator provides administrative support for Generation Hope's Direct Services in the DC area as well as managing in-kind donations and is responsible for providing outstanding customer service, being an enthusiastic professional, and building relationships with stakeholders. Exceptional written and oral communication skills, high attention to detail, project planning, and time management are required.

Primary Responsibilities :

Administrative Support :

• Manage the DC program's Repository of Resources by researching and connecting with potential community partners, ensuring that resources are accurate and up to date, and ensuring that the Resource Repository is organized and that Hope Coaches are trained on its utilization.
• Draft monthly e-newsletters for Scholars and Sponsors.
• As requested, support program staff with research on resources, college policies, government benefits, etc.
• Post resources and information to the Scholar and Sponsor Facebook pages and manage other communication channels for Scholars and Sponsors, such as WhatsApp or Slack.
• Ensure that Generation Hope's program databases are accurate and up to date by working with Hope Coaches to track and update any demographic changes and periodically checking and cleaning all databases to ensure accuracy. Update all Scholar event attendance in the program database.
• Send out monthly data update emails to the program team to provide details about data that may be missing or incomplete. This includes :

Tracking case closures and ensuring that appropriate steps have been taken to close cases in the system and that appropriate paperwork is completed;

Ensuring all tech is running smoothly (presentations, screen sharing, etc);

Program Support :

Track and disaggregate data related to the mental health program.

Manage the Next Generation Academy's Repository of Resources by researching and connecting with potential community partners who can provide services for children, ensuring that resources are accurate and up to date, and ensuring that the Resource Repository is organized and that Hope Coaches are trained on its utilization.

Support the recruitment team in staffing community events (tabling, etc).

Event Support :

In-Kind Donations :

Other :

Other duties : This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

Required Qualifications :

Preferred Qualifications :

Competencies :

Physical Requirements :

Work Environment : Normal office environment. Some work will take place offsite.

Travel :

Candidates must be able to meet the onsite work schedule by the start date.

Benefits : Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org / careers .

EOE Statement :

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.