Collections Specialist

Key Responsibilities

• Collecting delinquent accounts timely and within compliance standards.
• Resolve Synapsys events and return payment notifications.
• Maintain FDCPA requirements by processing certified and USPS outgoing mail.
• Process Letter of Guarantee Requests and GAP claims.
• Communicate with members to understand their financial situations and negotiate
• Provides exceptional member service and maintain positive relationships with members.
• Ensure compliance with company policies, state, and federal regulations.

Core Skill Competencies

Physical Demands

Qualifications

Equal Opportunity Employer

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