FAMILY SELF-SUFFICIENCY (FSS) ADMINISTRATOR

Family Self-Sufficiency Administrator

The New York City Housing Authority (NYCHA)'s Office of Resident Economic Empowerment & Sustainability (REES), situated within NYCHA's Department of Resident Services, Partnerships and Initiatives (RSPI), is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development. NYCHA REES seeks to hire a dynamic Family Self-Sufficiency (FSS) Administrator to oversee NYCHA's FSS program. The NYCHA FSS program is a U.S. Department of Housing and Urban Development (HUD)-funded initiative that promotes economic self-sufficiency for NYCHA Section 8 Housing Choice Voucher Holders. Participating households commit to achieving personal goals within the five-year period of the FSS contract. Goals may include obtaining and maintaining employment, becoming free of cash public assistance benefits, enrolling in a job training program, or obtaining a High School Equivalency (HSE) or post-secondary degree. Participants earn money in an escrow account when their earned income increases and receive a disbursement upon successful completion of their FSS contract. The NYCHA FSS Administrator will oversee program / grant administration and delivery of services, to ensure that policies and guidelines established by NYCHA and HUD, are followed in the implementation of the program. The FSS Administrator will also evaluate and report on program performance; support case management; collaborate with NYCHA Finance, Leased Housing and other internal departments; leverage community partnerships managed by REES; facilitate resident outreach; supervise and evaluate performance of any contractors / other service partners; and seek grant and other opportunities for existing and additional services. The NYCHA FSS Administrator will oversee three FSS staff members and report to the REES Senior Director.

Major duties and responsibilities :

• Supervision and Program Administration
• Plan, implement, direct, and evaluate the FSS Program in accordance with regulations and guidelines promulgated by HUD and policies set by NYCHA.
• Direct and supervise three (3) FSS Coordinators. Provide ongoing guidance, as well as professional development, to enhance the coordinators' ability to effectively support participants.
• Responsible for the implementation of the NYCHA FSS Action Plan, a HUD required and approved document that describes the policies and procedures for operation of the FSS program.
• Serve as liaison among and between related departments within NYCHA whose goals and daily work product relates to the Family Self-Sufficiency program.
• Responsible for reporting. Maintain all statistical data, as required, for use by NYCHA, and HUD.
• Assure accuracy of all eligibility, enrollment and other related data and documents inserted into the Agency's housing program software.
• Manage escrow accounts, in close coordination with NYCHA Finance, including calculation, tracking, reconciliation and release of FSS Program escrow accounts.
• Assist the REES Director, VP Resident Partnerships and Initiatives, and NYCHA grants management team with identifying and / or preparing grants, funding applications, required reports, etc.
• Hold regular meetings with team and Director to assess performance and fulfill the program's goals; recommend to higher management ways to improve operations.
• Stay up to date on any developments in the FSS field.
• Outreach & Case Management
• Create and execute an outreach, recruitment and case management plan.
• Provide case management to a caseload of participants.
• Partner Management
• Leverage existing REES partnerships with community service providers, employers, city agencies and other entities to expand the current pool of resources to support participants.
• Coordinate and facilitate a Program Coordinating Committee.
• Oversee Memoranda of Agreement or contracts with community agencies and other providers.

Minimum Qualifications :

Qualification Requirements 1. A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or 2. A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or 3. Education and / or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in "1" above.

Preferred Skills :

Education and Experience Preferred : 1. Master's degree in business, public policy, public administration or equivalent work experience. 2. 4+ years of experience with Family Self-Sufficiency Program, Section 8 or other Rental Subsidy Programs, including minimum 2 years in an administrative role. 3. Experience leading successful teams, coordinating complex projects to achieve stated objectives, developing systems and applying best practices. 4. Proven experience in data analysis and data integrity. 5. Experience with self-sufficiency programming such as adult education, job development, and similar initiatives, including minimum 2 years in an administrative role. 6. Experience in community development and working with low-income communities.

Skills Desired : 1. Exceptional project management, organizational, analytical, quantitative and qualitative skills. 2. Excel Proficiency. 3. Commitment to improving the economic outcomes of NYCHA residents.