RESIDENT ASSISTANT

Job Description

Job Description

Description :

The YWCA Mohawk Valley is dedicated to its mission of eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.

Job Summary :

Provide effective service delivery to the adults and children in residential facilities consistently and ethically within the mission and values of the agency.

Essential Duties and Responsibilities :

• Provide quality services to people of all ages, genders and sexual orientation, as well as their children following established action plans and trauma-informed models as needed.
• Provide crisis intervention, legal / medical information and referral services consistent with the goals and objectives of the YWCA and according to program policies and procedures.
• Responsible while on duty for the safety and well-being of the residents.
• Perform house safety checks, fire drills and lead protocols.
• Maintain and update appropriate records and reports according to policy and procedures.
• Maintain required documentation to sustain compliance with fire ordinances.
• Conduct intake and exit interviews when appropriate.
• Alert Client Services Director or on-call supervisor / director in case of emergencies, behavior problems, counseling needs, etc.
• Answer hotline calls and complete required documentation. Includes on-call coverage.
• Make child abuse reports to the registry as needed.
• Oversee and assist residents to complete household tasks, such as vacuuming, dusting, kitchen cleaning, etc. to assure the facility is maintained, safe, clean, and tasks completed as assigned.
• Maintain a level of knowledge that is current and applicable to performing this position, including, but not limited to, issues pertaining to domestic / sexual violence, and / or to runaway / homeless at-risk youth.
• Report to Client Services Director any maintenance needs of the facility in a timely manner.
• Develop and maintain knowledge and relationships with YWCA and its services.
• Maintain a high level of confidentiality.
• Other duties as assigned.

Education :

Required, Specialized, or Technical Knowledge :

confidentiality.

Expectation for all Employees :

Supports the organizations mission, vision and values by exhibiting the following :

Þ Integrity

Þ Respect

Þ Commitment

Þ Compassion

Þ Credibility

Þ Expertise

Þ Teamwork

Physical Requirements :

Equipment Used :

Physical Activities :

Physical Demands :

Visual Acuity Required :

Work Conditions :

Requirements :