PSS / Patient Services Specialist - Primary Care at Kent Des Moines

Patient Services Specialist 2

UW Medicine Primary Care at Kent Des Moines has an outstanding opportunity for a Patient Services Specialist 2. Full-time, 100% FTE (40 hours per week) with a fixed duration, anticipated end date is 5 / 30 / 2026, but could change depending on staffing needs. Day Shift.

Conveniently located on Pacific Highway South and not far from I-5, UW Medicine Primary Care at Kent / Des Moines offers appointments six days a week, including evenings and same-day appointments. Medical advice is available 24 hours a day, seven days a week.

Conveniently located near public transportation, make a difference for the patients and employees we serve, and opportunity to provide career growth.

Primary Job Responsibilities include providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging; scheduling provider and ancillary service appointments; obtaining patient demographic, financial, and clinical information; partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery; and other duties as requested.

Requirements include high school graduation or equivalent and one year of healthcare, administrative, or customer service experience or an equivalent combination of education / experience.

About UW Medicine Primary Care : UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success.

About UW Medicine : UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

Compensation, Benefits and Position Details : Pay Range Minimum : $23.13 hourly, Pay Range Maximum : $33.65 hourly. Benefits information available at https : / / www.washington.edu / jobs / benefits-for-temporary-per-diem-and-less-than-half-time / . First Shift (United States of America). This is a temporary position with 100.00% FTE. Union / Bargaining Unit : SEIU 1199NW UWMC Northwest Service and Maintenance.

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.