Branch Financial Manager
A Branch Financial Manager's responsibility is to lead administrative processes of the branch that support operational efficiency, effectiveness, customer satisfaction and profitability. Coach and develop a team of administrative professionals. Support the district financial manager by providing a cross-functional branch perspective that contributes to district performance and profitability.
The Branch Financial Manager oversees the maintenance coordinator and / or operations coordinators to assure the location aligns business objectives and customers' demands. A branch provides an ideal environment for learning operational dynamics, business fundamentals, and garnering experience in improving processes and business performance.
This position will work at 550 Interstate West Pkwy Lithia Springs, GA. This is a great opportunity for growth.
Key Responsibilities
Leadership Of Maintenance And Operations Coordinator Roles
Lead and develop team through hiring, training, performance reviews, and check-ins. Provide continuous support and associate development.
Develop and sustain consistent processes via cross training that drive process effectiveness and profitability.
Reward and recognize team; create an atmosphere of teamwork and camaraderie
Periodically assess branch-staffing requirements with DFM.
Branch Analytics
Perform branch level analyses and reviews in areas such as P&L, contribution report, aged trial balance and other areas. Investigate and recommend solutions and / or guidance to issues posing a risk to the drivers of profitability.
Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.
Collaborate with BSM / BRM and District leadership to drive cross-functional collaboration to improve branch operations in service of the overall district.
Financial Operations
Improve and sustain a broad range of customer facing and internal branch operational, financial, and administrative processes. Leadership is required for setting expectations to meet desired assigned branches objectives and customer satisfaction goals.
Lead customer facing processes such as billing, receivables management aimed at mitigating bad debt, timely vehicle in / out service, and problem resolution. Ensure Tax and legal compliance for branch operations. (e.g., billed rates fuel tax, licenses and registrations)
Utilize additional reports to supplement and further detail findings identified through P&L review, etc. : the open RA report, receivables, credit assessment, e.g., risk vs. reward, billed rates, fuel, fuel tax compliance, accident reporting, physical inventory, etc. Develop solutions to review with DFM; proceed with action plan.
Process Effectiveness
Lead initiative implementation at the branch level, provide consistent execution and adherence to process guidelines.
Collaborate with key stakeholders such as corporate Finance and Operations teams (e.g., centralized parts ordering, PM scheduling and other functions) that optimize local field and centralized corporate operations.
Supervise the effectiveness of branch maintenance processes including : Parts, tires and fuel inventories. Provide oversight for vehicle Security processes, asset inventory, cash drawer management and associate health and safety processes (e.g., COVID-19 health and safety precaution)
Learn how systems from Service Net to the AS400 connect for understanding the operations dynamics for problem solving and process improvement
Perform Location Operations Reviews with maintenance, rental, and service & admin support to improve and sustain branch performance.
Customer Service & Support
Grow organizational capability and a shared responsibility for leadership, integrity and customer-centered performance.
Business Planning
Oversight of branch level business planning process and support of district business planning completion as outlined by DM and DFM.
Continuous review of plan vs. actual at branch level throughout the year to provide guidance and analytics.
Other Responsibilities
Projects and tasks as assigned by District Manager and District Financial Manager.
Qualifications
High school diploma or equivalent required, Bachelor's degree (Finance or Business concentration) preferred
Interpersonal and relationship building skills with an ability to lead and develop branch teams.
Competent written and verbal communication skills with an ability to present branch problems, causes, and a time bound corrective action plans to DFM, DM, district and branch leadership.
2 years+ experience in customer service and operations experience
Agile and quick learner, enjoys collaborative projects and continuous education
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Profit and Loss (P&L) reporting experience highly preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements :
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing / Transportation Solutions
Penske Truck Leasing / Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category : Finance / Accounting
Job Family : Finance
Address : 550 Interstate West Pkwy
Primary Location : US-GA-Lithia Springs
Employer : Penske Truck Leasing Co., L.P.
Req ID : 2510845
Branch Manager • Lithia Springs, GA, US