Program Clerk

Job Description

Job Description

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

Reporting to the WIC Coordinator, the WIC Program Clerk is tasked with managing the WIC Reception area, including the front desk, conducting program orientation, gathering information, making referrals, and ensuring compliance with State WIC Policy and Procedures.

KEY ESSENTIAL FUNCTIONS

• Screen eligible participants for WIC enrollment by collecting information for identity, income and residency as outlined by NYS WIC Program.
• Conduct WIC program orientation, explain program benefits, issue WIC card, assist participant in setting up WIC2GO app, and provide list of authorized vendors.
• Review WIC Rights and Responsibilities with participants and obtain participant signature.
• General reception duties such as answering phones, scheduling appointments, rescheduling missed appointments, making reminder calls, marking participants onsite and greeting participants
• Provide referrals for health and social services and document in participant’s record.
• Offer all participants the opportunity to register to vote, submit Voter Registration Forms on a weekly basis, and may serve as the National Voter Registration Act (NVRA) Coordinator.
• Issue Farmers’ Market benefits to eligible participants and provide market schedules.
• Attend mandatory WIC State trainings and meetings locally or at the WIC Learning Center, as assigned.
• Maintain participant confidentiality in compliance with NYS WIC Program.
• Other duties as assigned.

REQUIREMENTS

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.