Job Description
Duration : 24 months contract, Full-Time
Employment Type : W-2
Job Description :
- The analyst role will investigation, analysis and timely resolution of customer deductions / claims.
- Provide superior customer service by building collaborative relationships with external customers and internal business partners.
- Gain in-depth knowledge of our customer business practices and internal policies / requirements.
- Partners with accounts, reverse distribution, logistics, sales, finance and other key stakeholders on complex issue, analysis and development of customer specific action plans.
- Leads initiatives to minimize deductions and implement process improvements that leads to achievement of organizational and individual account goals.
- Utilize process excellence tools & technology to identify account revenue trends.
- Utilize Microsoft applications i.e.(Excel, Power Point, Word) as well as business applications such as : SAP, Business Warehouse, Comet.
- Prepare and effectively present information in various settings and across organizational levels.
- Duties will be carried out in compliance with all company, local, state and federal regulations and guidelines including FDA and DEA.
Responsibilities :
Will be investigating DeductionsWork with service delivery issuesIf product is damaged, must assess if a credit is warrantedMust have experience working with Stakeholders and managing the interactionsWill work with Invoice to Cash TeamExperience in Salesforce, and PRM knowledge would be idealShould have some kind of Finance knowledge, or know the FInance side of Supply Chain)These are customer facing rolesMust have strong Excel skillsMust have excellent communication skillsMust have at least 2 years of experienceSkills :
Must have experience with Deductions and ClaimsMust Have Sap ExperienceEducation : Bachelor’s degree
About US Tech Solutions :
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details : Name : Azhar
Email : Azhar@ustechsolutionsinc.com
Internal Id : 25- 46800