IT Support Technician

Job Description

Job Description

Required Skills & Experience

Experience providing IT support in large enterprise environments.

Familiarity with financial systems or Treasury Workstation (ION Wallstreet Suite V8) preferred.

Strong troubleshooting skills across hardware, software, and network layers.

Excellent communication and customer service skills.

Job Description

A client of Insight Global's in the Financial Services industry is looking to hire an IT Support Technician to join their team. This IT Support Technician will provide technical assistance and troubleshooting support during the implementation and go-live of the Treasury Workstation (ION Wallstreet Suite V8). This role ensures system stability, user accessibility, and timely resolution of technical issues throughout the project lifecycle. This is a remote position.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of

employment, including options for medical, dental, and vision insurance. Eligibility to enroll in

the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this

role will have access to paid sick leave and other paid time off benefits as required under the

applicable law of the worksite location.

Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law