Senior Marketing Manager- Content & SEO, Customer Trust External Relations Job

Senior Marketing Manager - Content & SEO , Customer Trust External Relations

Job ID : 3110637 | Amazon.com Services LLC

Customer Trust External Relations (CTXR) ensures global thought‑leaders, brands, policymakers, regulators, and media understand how Amazon delivers Earth’s safest and most trustworthy shopping experience by building, accelerating, and strengthening third‑party relationships worldwide, delivering evidence and stories persuasively demonstrating the tools to protect customers, brands, and partners, serving as a voice of the customer for product and tech teams, and partnering with key leading brands to solve pain points and discuss industry trends.

As a Senior Marketing Manager, you will play a critical role driving awareness around these efforts by creating content for Amazon’s Trustworthy Shopping site. You will support broad programs including trustworthy shopping, trustworthy reviews, scam prevention, and anti‑counterfeiting. You will work with CTXR program leaders, PR, policy, executives, and other teams to develop and launch content that ensures external perception aligns with reality. You will optimize content for SEO and dive deep into data to understand performance, identify areas for improvement, and execute plans to address them. You will collaborate across Amazon, including science, product, retail, and others to find opportunities to tell the story of how Amazon creates a trustworthy shopping experience. This role is analytical and creative, creating impact across the organization.

Key job responsibilities

• Create, own, and deliver content that increases awareness and improves perception of CTXR programs among target audiences.
• Lead and guide others through end-to-end development of content, including design, copy, positioning, launch, measurement, SEO optimization, and more.
• Define and develop value propositions and messaging frameworks for CTXR’s areas of focus.
• Lead the creation of internal processes, including writing and reviewing business documents and project proposals.
• Identify and build contacts of internal and external subject matter experts to help with content strategy and execution.

Basic Qualifications

Preferred Qualifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400 to $185,000 per year, depending on location. Pay is based on a number of factors including market location and may vary. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Posted : October 17, 2025 (Updated about 9 hours ago)

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