Patient Access Supervisor- 10a-6 : 30p

JOB

SUMMARY

Responsible for providing

guidance and mentoring of new and / or existing staff with daily work

effort and proper handling of

accounts.

ESSENTIAL DUTIES AND

RESPONSIBILITIES

Include

the following. Others may be

assigned.

Provides daily

support / mentoring / training to new hires as well as existing Patient

Access staff. Provides assistance in managing escalated issues as

needed.

Assists in preparation for both short

and long range planning recommendations for all Registration

Process areas including; Admitting, Centralized Scheduling,

Emergency Department and any on or offsite

clinics.

Maintains positive customer service at

all times, assisting staff in resolving

issues.

Enforces departmental policies,

practices, procedures and work rules in accordance with approved

department and hospital policies and assists in the development and

implementation of new policies according to hospital and corporate

guidelines.

Responsible for the monitoring of

daily activity and completion of performance and metric reports

such as financial clearance reports; also can perform special

projects and reporting when assigned.

Perform

all Patient Access functions as needed.

Acts

as part of the management team to ensure that the group is meeting

all operational

goals.

SUPERVISORY

RESPONSIBILITIES

This

position carries out supervisory responsibilities in accordance

with guidelines, policies and procedures and applicable laws.

Supervisory responsibilities include interviewing, hiring, and

• training employees; planning, assigning and directing work;
• appraising performance; rewarding and disciplining employees;

addressing complaints and resolving

problems.

Direct Reports

(titles) - Rep, PA

I-IV

KNOWLEDGE, SKILLS,

ABILITIES

To perform this

job successfully, an individual must be able to perform each

essential duty satisfactorily. The requirements listed below are

representative of the knowledge, skill and / or ability required.

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential

functions.

Excellent

interpersonal and organizational

skills

Demonstrated leadership

abilities

Thorough knowledge of computer

systems in Health Care Information System

Clear

understanding of Revenue Cycle Management and Regulatory Agencies

required

Ability to receive and express

detailed information through oral and written

communications.

Conifer

requires its candidates, as applicable and as permitted by law, to

obtain and provide confirmation of all required vaccinations and

screenings prior to the start of employment. This may include, but

is not limited to, the COVID-19 vaccination, influenza vaccination,

and / or any future required vaccines and

screenings.

EDUCATION

/ EXPERIENCE

Include

minimum education, technical training, and / or experience required

to perform the job.

High

School Diploma or equivalent.

College degree

preferred.

2 or 4 year college degree in

Business, Accounting, Medical Administration or related area

preferred

4 plus years experience in medical

facility, health insurance, or related area

plus years experience in Patient Access

preferred

2 plus years in supervisory or lead

role preferred

PHYSICAL

DEMANDS

The physical

demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of

this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential

functions.

Must be able to

work in sitting

position

WORK

ENVIRONMENT

The work

environment characteristics described here are representative of

those an employee encounters while performing the essential

functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential

functions.

Hospital Work

Environment

OTHER

Must

be available to work hours and days as needed based on

departmental / system demands

Must be “on-call”

as needed

As a part of the Tenet and

Catholic Health Initiatives family, Conifer Health brings 30 years

of healthcare industry expertise to clients in more than 135 local

regions nationwide. We help our clients strengthen their financial

and clinical performance, serve their communities and succeed at

the business of healthcare. Conifer Health helps organizations

transition from volume to value-based care, enhance the consumer

and patient healthcare experience and improve quality, cost and

access to healthcare. Are you ready to be part of our solutions?

Welcome to the company that gives you the resources and incentives

to redefine healthcare services, with a competitive benefits

package and leadership to take your career to the next

step!

2503012709

Employment

practices will not be influenced or affected by an applicant’s or

employee’s race, color, religion, sex (including pregnancy),

national origin, age, disability, genetic information, sexual

orientation, gender identity or expression, veteran status or any

other legally protected status. Tenet will make reasonable

accommodations for qualified individuals with disabilities unless

doing so would result in an undue hardship.