Client Access Specialist

Job Description

Job Description

Client Access Specialist

The Client Access Specialist serves as an initial point of contact for incoming clients and is responsible for managing all referrals coming into the program along with various other duties.

Full Time / Exempt

Pay Range begins at $22.00 / hour

QUALIFICATIONS

High School diploma or equivalent required and 2 years of experience in related field. Previous experience with Behavioral Health preferred. Previous experience with an electronic health record preferred. Ability to communicate in Spanish and / or Portuguese preferred. Must have organizational, verbal, and written communication skills.

Physical Requirements : Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times.

Valid Driver’s license required.

BENEFITS

• PTO 4 weeks total which is accrued on biweekly basis
• Medical & Dental Insurance - with large employer paid premium
• Life Insurance - 100% employer paid
• Voluntary Vision Insurance
• AFLAC Voluntary Benefits
• Tuition Reimbursement
• Loan Forgiveness
• 11 Paid Holidays
• Employee Assistance Programs (EAP)
• 403(b) Retirement Plan with Employer Match
• 2 Gym Membership Options

AGENCY OVERVIEW

The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.

KEY RESPONSIBILITIES

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