Service Coordinator

Service Coordinator

JOB DESCRIPTION :

Responsible for the organization and administrative tasks in employees specified work group. Mainly supports internal employees as well as external customers.

• Coordinate all project documents including document / drawing control and project file management.

Assists in the customer quoting process to ensure that each customer receives what they are requiring.

Enter customer inquiries and quotes.

Generate sales orders.

Updates and manages technician paperwork.

Assist with scheduling jobs and safety trainings.

Researche outstanding billing issues.

Issues shop releases and shipping lists to the shop for production purposes.

Creates various project documents using Word, Microsoft Project, and Excel.

Performs administrative duties such as shipping and receiving, coordinating meetings, filing, organizing, and making copies when needed.

Produces a variety of reports as deemed necessary.

Assist with gathering receipts, reports, and other information for invoicing purposes.

Make travel arrangements.

Schedule new hire training including booking meeting rooms, ordering office supplies, ordering uniforms, and producing agendas.

Assist with managing service truck inventory.

QUALIFICATIONS :

Bachelors degree preferred. Previous office experience is a plus. Advanced organizational and writing skills are preferred. Ability to work efficiently in a fast-paced environment. Intermediate knowledge of Word and Excel is preferred but not required.

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