WIOA Program Assistant BHI

WIOA Program Assistant

The WIOA Program Assistant will support the Workforce Innovation and Opportunity Act (WIOA) program by providing administrative, data entry, and client support services. Under the supervision of the WIOA Director, this position will provide front-line support to program participants and assist with intake and eligibility documentation; accurately enter and maintain client information in the WIOA data management system; assist case managers and program staff with scheduling, documentation, and reporting; maintain organized records and assist with monitoring preparation; communicate effectively with clients, employers, training providers, and partner agencies; support outreach, recruitment, and follow-up efforts as needed. The successful candidate is expected to have experience in an office, customer service, data entry, workforce development, or related setting as well as proficiency in Microsoft Office Suite and basic computer applications. Additionally, the candidate is expected to have a friendly demeanor, a strong work ethic especially in the areas of attendance and quality of work, and a desire to promote Wiregrass opportunities to the surrounding community. Wiregrass Georgia Technical College seeks to recruit, hire, and retain faculty and staff who display a willingness to support students of underrepresented gender and minority groups, as well as students with disabilities. All employees of the college are required to participate fully in the realization of equity in recruitment, enrollment, retention, graduation, and placement of students enrolled or who seek to become enrolled in programs at the college, with a special emphasis on nontraditional program participants. Reasonable Accommodations Statement : To perform the duties of this position successfully, the incumbent must have the appropriate work experience, hold the appropriate certification and credentials, and be able to perform each key position duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Please contact humanresources@wiregrass.edu to request accommodations.

SUMMARY OF WORKING CONDITIONS

• Equipment Used : Standard office equipment
• Working Conditions : Category III - No foreseen exposure to hazardous chemicals / pathogens. Probability of working beyond the normal shift, but not frequently. Periodic travel between major Wiregrass campuses and satellite sites.

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

SALARY / BENEFITS

Salary is $32,000 / yr. This position is fulltime and includes standard State of GA benefits such as leave accrual, options for health and other supplemental benefits, and retirement. This position may qualify the successful candidate for the Public Service Loan Forgiveness Program. This position is funded in whole or in part by Federal funds.

BACKGROUND INVESTIGATIONS

Pursuant to college policy, a thorough background investigation, including a criminal history records check and employment history reference checks will be performed for all candidates offered employment. Other checks such as Motor Vehicle Records may be conducted for any candidate receiving an offer, as well as internal candidates prior to being promoted or transferred into a position with the college. Other Required Tests : No additional tests are required for this position. Should a candidate be chosen for a 2nd interview, references which support prior work history and employment experience will be contacted. Please note that some employers charge a processing fee to complete employment verifications. If a former employer requires payment to complete employment verification forms, this fee must be paid by the candidate. For positions requiring official transcripts, the candidate will be responsible for ordering and payment for these transcripts. Wiregrass is responsible for payments for criminal history searches, MVR searches, credit checks, and other items listed in the required tests portion above.

APPLICANT INSTRUCTIONS / INFORMATION

Application Deadline : Monday, November 17, 2025 or Until Filled All application packets MUST be completed via the Online Job Center at . As a part of the application process, interested candidates may also be required to upload other documents such as a resume, transcripts, etc (see job center listing for more details). This posting will be removed from the Online Job Center on the date posted above. For more information regarding this position or application instructions, please contact the Human Resources Office at (229) 3335356 or humanresources@wiregrass.edu.