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Collections Specialist
Collections SpecialistSERVPRO of Memorial West • Houston, TX, US
Collections Specialist

Collections Specialist

SERVPRO of Memorial West • Houston, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Collections Specialist

We are looking for a Collections Specialist who is responsible for contacting customers with outstanding debts, negotiating payment plans, and ensuring the timely collection of payments owed to our company, while adhering to legal guidelines.

Collections Specialist Roles and Responsibilities

Key Measurements, and Compliance

  • Identifying overdue accounts.
  • Contacting customers.
  • Negotiating payment plans (when necessary).
  • Handling customer inquiries.
  • Skip tracing.
  • Maintaining records.
  • Reporting
  • Compliance with regulations

Necessary Experience and Skill Set

  • 3+ year(s) of collections experience
  • Outstanding written and verbal communication skills, and a consistently courteous and professional tone of voice at all times
  • Very self-motivated and goal-oriented
  • Knowledge of Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks® a plus
  • Formal Education / Training

  • High school diploma / GED
  • We offer a competitive starting salary, medical / dental / vision benefits, paid time off, and a 401K plan.

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    Collection Specialist • Houston, TX, US