Media Designer

Position Overview

We are seeking a talented Media Designer to join our team in creating impactful, engaging learning and media solutions that drive performance and business outcomes. This role requires a unique blend of instructional design expertise, multimedia production capabilities, and visual design skills to develop customer-facing materials, training programs, and enablement content.

Key Responsibilities

• Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
• Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
• Produce customer-facing enablement materials and marketing content that aligns with brand standards
• Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
• Develop performance support systems including user guides, facilitation guides, and job aids
• Map customer journeys and create data-driven storytelling content for analytical solutions
• Ensure all materials meet accessibility standards (Section 508 compliance)
• Evaluate learning effectiveness using established models and iterate based on feedback
• Manage multiple projects simultaneously using agile methodologies

Skills & Competencies

Instructional Design Expertise

Video & Media Production

Graphic Design & Visual Communication

contrast, hierarchy, alignment, proximity

Marketing & CRM Enablement

Strategic Thinking & Collaboration

Tools & Software

Instructional Design & E-Learning

Video Production & Editing

Graphic Design & Visual Development

Data Visualization & Analytics

Collaboration & Project Management

Qualifications

Preferred

Portfolio Requirements

Candidates must submit a portfolio demonstrating :

Work Environment

Cross-functional collaboration with marketing, product, and operations teams