Medical Assistant Pump CGM Specialist

Medical Assistant Pump Cgm Specialist

Texas Diabetes & Endocrinology, P.A. (TD&E) has grown over the years to meet the Endocrinology needs of the Austin community. Our mission is to strive to provide expert care in Diabetes, Thyroid problems, Osteoporosis, weight management, and hormonal conditions by providing thorough evaluations and innovative, personalized solutions focused on our patients success. Our employees are the strength that keeps us moving forward.

Our Central office is looking for a full-time Medical Assistant Pump CGM Specialist to join the Clinical team!

The Medical Assistant (MA)-Pump / CGM Specialist serves as the liaison between pharmacies, patients, and their providers regarding insulin pump and CGMS orders. This role may occasionally need to obtain prior authorizations (PAs). This position may also assist with other clinical duties.

Key Functions include but are not limited to :

• Orders pumps and CGMS for assigned location(s); completes PAs and coordinates delivery as needed.
• Orders labs for patients as required by practitioner
• Administers the pump denials process which includes Letters of Necessity
• Uploads PAs and logs all patient interactions in the electronic medical records (EMR) system
• Answers Pumps phone line; returns all voicemails. May assist with walk-in patients.
• May assist with pump downloading duties as assigned
• Communicates with patients via the patient portal.

Additional Non-Essential Functions :

Experience : Required :

Preferred :

AAP / EEO Statement

Texas Diabetes & Endocrinology, P.A. (TD&E) provides equal employment opportunities (EEO) to all employees and applicants for employment in accordance with applicable federal, state, and local laws. TD&E complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.