Administrative Assistant - Commercial Lending

Civista Bank

Description : Position Purpose :

The Commercial Lending Administrative Assistant is responsible for providing support to the Commercial Lender in servicing of the existing loan portfolio and with new loan requests. Essential duties include acting as the primary customer service contact for commercial loan customers, assisting in the loan application process through approval, monitoring and updating portfolio reports, and maintaining borrower credit files by collection of financial statements.

Description of Duties, Responsibilities and Expectations :

The Commercial Lending Administrative Assistant will assist commercial customers with servicing activities such as line of credit draw requests, check requisitions, payments, deposits, wire transfers, and other various inquires. In addition, this individual is responsible for processing construction draw requests which will require ordering inspection reports, title endorsements, collecting lien waivers, and reviewing cost budgets.

The position provides administrative support to Lenders with new loan applications by preparing loan proposal letters, beginning Loan Presentations, pulling credit bureau and market research reports, packaging financial information to support loan requests and some commercial loan processing.

The individual is responsible for monitoring and updating portfolio reports, maturity reports, and exception reports on a monthly basis.

The Commercial Lending Administrative Assistant will assist in maintaining borrower credit files by preparing financial request letters, tracking the receipt of tax returns and financial statements, and ensuring they are received by the Operations Department at Howard Drive.

Loan modifications and extensions are processed through Loan Operations and in some cases require the internal Legal Department for documentation. The Commercial Lending Assistant will work with Operations and / or Legal to order necessary documents for extensions and modifications as well as provide all due diligence requirements to support the approval.

The position also performs varied administrative duties such as answering phones, faxing, scanning, scheduling, and event coordination.

Requirements :

Qualifications, Knowledge and Skills :

• Minimum high school diploma with related work experience. College degree preferred.
• Must be detail-oriented and well organized.
• Strong communication skills, both written and verbally, and excellent customer service skills required.
• High level of confidentiality required.
• Interpersonal skills including courtesy, tact, and diplomacy as giving and obtaining information may require some discussion of a sensitive or personal nature.
• Must be able to manage multiple responsibilities simultaneously in a fast-paced environment.
• Excellent PC Skills, including strong proficiency in all Microsoft Office applications.
• The Commercial Lending Administrative Assistant will also be cross-trained to assist the Commercial Lending Loan Closer as needed.
• Ability to read and understand basic financial statements and tax returns.

EOE - Race / Sex / Disability / Veteran

This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

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