BBW International - Manager Store Operations - Product, Theme and Selling

Manager Of Theme Product & Selling

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. The Manager of Theme Product & Selling leads the development of field education for new products and selling behaviors to enhance the customer experience in stores. An expert in teaching how to lead and deliver an exceptional customer experience, they're an advocate for the field organization and collaborate with cross-functional partners to conceptualize, develop, and deliver streamlined resources that drive results.

Responsibilities :

• Lead the development of training resources to build, retain, and sustain field associate product knowledge.
• Identify and implement a learning strategy based on current customer engagement and selling techniques that are engaging, realistic, and relevant to today's learner.
• Lead the gratis strategy for field associates, meetings, and conferences / events.
• Innovate and develop new methods of training delivery focused on product and selling education.
• Work with and influence stakeholders and cross-functional partners across the organization on the training vision, strategy, and priorities.
• Consistently work with field leaders to gather feedback to assess gaps, pattern and make recommendations to promote continuous improvement.
• Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and inspiration. Build on strengths and identify areas for improvement.
• Cultivate collaboration to encourage sharing of best practices, driving innovation, and continuing improvement.
• Cultivate an inclusive, impactful team that enhances team member contribution by creating an environment of mutual support and shared responsibility.

Qualifications :

Core Competencies :

Benefits :

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities.