Mail Svcs Associate

Job Description

Job Description

We are looking for a dedicated Mail Services Associate to join our team in Redmond, WA. In this role, you will provide exceptional support in a fast-paced mailroom environment, assisting clients with shipping requests and passport photo services. This is a long-term contract position offering a stable opportunity for growth and development.

Responsibilities :

• Assist customers with retail shipping services, offering multiple carrier options to meet their needs.
• Process outgoing shipments using mailing systems and ensure accurate tracking.
• Stand and walk for extended periods while providing customer service at the counter.
• Handle packages weighing up to 50 pounds safely and efficiently.
• Capture and process passport photos with precision and attention to detail.
• Maintain a clean and organized workspace within the shipping center.
• Collaborate with team members to ensure smooth daily operations.
• Utilize Microsoft Office Suite to manage basic documentation and operational tasks.
• Demonstrate excellent communication skills when interacting with clients.
• Uphold company standards for reliability and professionalism.
• High school diploma or equivalent is required.
• Ability to stand for long periods and lift packages up to 50 pounds.
• Familiarity with retail shipping processes is preferred, but not mandatory.
• Strong interpersonal skills and ability to provide outstanding customer service.
• Basic proficiency in Microsoft Office Suite.
• Self-motivated and dependable with a willingness to learn new tasks.
• Prior experience as a notary or in a mailroom setting is a plus.
• Valid notary license is advantageous but not required.