Job Description
Job Description
We are looking for a dedicated Mail Services Associate to join our team in Redmond, WA. In this role, you will provide exceptional support in a fast-paced mailroom environment, assisting clients with shipping requests and passport photo services. This is a long-term contract position offering a stable opportunity for growth and development.
Responsibilities :
- Assist customers with retail shipping services, offering multiple carrier options to meet their needs.
- Process outgoing shipments using mailing systems and ensure accurate tracking.
- Stand and walk for extended periods while providing customer service at the counter.
- Handle packages weighing up to 50 pounds safely and efficiently.
- Capture and process passport photos with precision and attention to detail.
- Maintain a clean and organized workspace within the shipping center.
- Collaborate with team members to ensure smooth daily operations.
- Utilize Microsoft Office Suite to manage basic documentation and operational tasks.
- Demonstrate excellent communication skills when interacting with clients.
- Uphold company standards for reliability and professionalism.
- High school diploma or equivalent is required.
- Ability to stand for long periods and lift packages up to 50 pounds.
- Familiarity with retail shipping processes is preferred, but not mandatory.
- Strong interpersonal skills and ability to provide outstanding customer service.
- Basic proficiency in Microsoft Office Suite.
- Self-motivated and dependable with a willingness to learn new tasks.
- Prior experience as a notary or in a mailroom setting is a plus.
- Valid notary license is advantageous but not required.