About Casa Esperanza
Casa Esperanza, Inc. is a bilingual / bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.
About the role
- The Unit Manager ensures the engagement, participation, safety and security of clients and staff at all times and support clients in engaging in positive leisure, recreational activities. The Unit Manager will manage day to day activities of the programs. The Unit Manager will also supervise the portion of the admission process managed by the Recovery Specialists, ensuring that the client receives a tour and orientation and that his or her belongings and medication are properly logged and stored. He / she also ensures that each client gets a toxicology screen upon intake and that the results sheet is uploaded into Evolv (EHR). Also supervises the discharge process. The Unit Manager submits work orders when maintenance is needed and works in collaboration with the Program Director to keep inventory of supplies and food. This staff member will serve as on call backup to Recovery Specialists. Coordinates activities for the clients, peer groups, and AA / NA commitments. Co-supervises along with the Program Director all Recovery Specialists, provides training, and ensures compliance with all regulatory requirements and Casa Esperanza Inc. policies and procedures.
What you'll do
QualificationsEnsures supervision is provided for the times the Program Director is not on-site.
Provides capacity building training for the Recovery Specialists.Assists staff in developing co-occurring treatment skills and fidelity to the evidence-based practices utilized at the program.Manages the daily client schedule, ensures that all client activities are completedSupervises the admission and discharge processes on the shift to ensure protocol adherenceGives tour and orientation to the clients when admitted to the program.Ensures that clients’ property and medication are logged and stored.Submit work orders when maintenance is needed.Collaborates with the Program Director to manage the inventoryResponsible for crisis intervention and engaging appropriate clinical supports and emergency services as appropriate and requiredManages and reviews controlled substance log MMRSConducts reviews of medication files to ensure Recovery Specialists are documenting according to medication policy.Manages toxicology screening including all toxicology screening training for Recovery SpecialistsReview Recovery Specialists Station log books to ensure all documentation required are completed.Maintain discarded medication log bookWork closely with the Program Director to ensure Recovery Specialist Station responsibilities are being met.
Understands the structure and activities that occur during each shift, and ensures that staff are trained and oriented to meet shift requirementsCollaborates with Program Director to ensure facility is in compliance with licensing standardsAssist the Program Director to schedule shift coverage for Recovery Specialists including yearly holiday schedules.Responsible to ensure coverage for all Recovery Specialists shifts, and covers shifts as neededResponsible for coordinating twice monthly Recovery Specialists meeting with the Program DirectorParticipates in weekly individual meetings with the Program Director.Responsible for ensuring Recovery Specialists implement all safety and security protocols for the program, including :completing regular rounds
assist with room search as neededmonitoring the Recovery Specialists Stationcompleting daily checklist and logsensuring that all items that are potentially dangerous are secured in a locked location i.e. knives, curling irons, irons, razors, etc.implementing Universal Precautions as neededmonitoring all alarms and security camerasreporting any and all safety and security concerns to appropriate authorities and staff in compliance with Casa Esperanza, Inc. safety protocolsProvide Recovery Specialists support at the Recovery Specialists Station area as needed.Coordinates activities, meetings, and support for the client including :Social activities, movie nights, holydays
Peer GroupsAA / NA CommitmentsPeer Recovery Coaching Support.Other duties as assigned.Supervisory responsibilities :
Recovery SpecialistsKnowledge and Skills necessary for the position :
Strong verbal / written skillsAbility to understand and maintain client programmatic confidentiality / privacyAbility to work as member of a treatment teamAbility to problem solve programmatic concerns with the Program DirectorBilingual English / Spanish requiredStrong communication skillsAbility to communicate with clients, vendors, and external providers in a professional mannerAbility to understand and manage moral / ethical boundaries with clients / staffMust have computer / data entry skillsAbility to work independentlyAbility multi-taskStrong interpersonal skillsAbility to meet the physical requirements of the position (see below)Experience necessary for the position :
Medication Administration Program (MAP) certification preferred; willingness to acquire within 6 monthsMinimum (2) years’ experience with substance abusing populationExperience working on a team with mental health or medical professionals preferredExperience managing a reception area preferredMinimum (2) years in recovery if applicableEducation / Training required :
High School Diploma or GED Required. Associates degree in psychology, social work or a similar field preferredKnowledge of addiction recovery process requiredCPR CertificationAED CertificationNARCAN CertificationSchedule : Part-Time, Saturday & Sunday
2pm - 10pm (2nd shift) or 10pm to 6am (3rd shift)
What we offer :
Casa Esperanza Benefits Package :
Compensation : $21.50 Base plus applicable shift / weekend differentialsComPsych Guidance Resources - EAPEducational OpportunitiesTuition RemissionEmployee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)Career Advancement OpportunitiesIncreased Salary for Credentialsand more....Physical & Mental Requirements
While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and / or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza’s EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org .
PIe5f4b443956d-30511-36496772