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Director of Technology Solutions

Director of Technology Solutions

Mcnees Wallace & NurickLancaster, PA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Director of Technology Solutions

JOB SUMMARY :

The Director of Technology Solutions is responsible for the strategic oversight, delivery, and continuous improvement of all enterprise software platforms used across the legal, administrative, and operational functions of the firm. This includes leadership over mission-critical systems such as Aderant (financial and practice management), NetDocuments (document management), Microsoft 365 (collaboration and productivity suite), and the firm’s growing suite of AI tools and integrations.

Reporting directly to the Chief Technology Officer, the Director will lead a multidisciplinary team of subject matter experts and architects. The role requires a balance of strategic vision, operational discipline, and deep technical and business understanding of enterprise legal technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

"Essential functions" are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.

Strategic Application Leadership

  • Own the lifecycle management, integration strategy, and roadmap for all firmwide applications, ensuring they meet business needs, scale effectively, and remain aligned with industry standards.
  • Collaborate with legal, finance, knowledge management,, human resources, marketing, and administrative leadership to prioritize application enhancements, modernization efforts, and new implementations.
  • Provide executive-level reporting on application performance, roadmap progress, and emerging technology opportunities.

Team Leadership & Organizational Management

  • Directly manage a cross-functional technical team including :
  • System Architect

  • Cloud Architect
  • SharePoint Developer
  • Security Analyst
  • Phone System Administrator
  • AI Business Analyst / Developer / Configurer
  • Coach and mentor team members, fostering continuous professional development and effective cross-collaboration.
  • Ensure staffing, performance management, and career development are executed in alignment with IT and firm objectives.
  • Application Delivery & Support

  • Oversee delivery and support of key platforms :
  • Aderant (including workflows, reporting, billing, and integrations)

  • NetDocuments (including AI tools like PatternBuilder MAX)
  • Microsoft 365 ecosystem (Teams, Outlook, SharePoint, OneDrive, etc.)
  • AI technologies for both legal and administrative use cases
  • Ensure high system availability, security, and performance across all platforms.
  • Resolve technical issues when necessary.
  • Governance, Risk & Compliance

  • Partner with Information Security and Compliance teams to ensure all applications meet firm policies, client expectations, and regulatory requirements.
  • Drive standardization and documentation of governance policies, including change management, access controls, and vendor management.
  • Innovation & Emerging Technology

  • Evaluate and recommend AI and automation solutions that deliver strategic advantages and improve firm efficiency.
  • Work closely with the AI Business Analyst / Developer / Configurer to integrate intelligent features into legal and operational workflows.
  • Participate in vendor evaluation, proof-of-concept pilots, and user adoption strategies for new technologies.
  • REQUIRED KNOWLEDGE, SKILLS & ABILITIES :

  • Past experience in a law firm or legal operations environment.
  • Familiarity with legal AI tools and modern cloud-based integration frameworks.
  • ITIL, PMP, or relevant technology management certifications.
  • Understanding of compliance frameworks relevant to legal practice (e.g., ISO, SOC 2, client audits).
  • REQUIRED EDUCATION AND EXPERIENCE :

  • Bachelor’s degree in Information Systems, Computer Science, Business, or related field; Master’s degree or MBA preferred.
  • 10+ years of experience in enterprise IT, with 5+ years in leadership roles managing firmwide applications in a professional services or legal environment.
  • Proven experience managing legal or professional software solutions as well as Microsoft 365 in an enterprise setting. Aderant and Netdocuments experience a plus.
  • Demonstrated success in leading diverse technical teams and managing complex application portfolios.
  • Strong project management skills and ability to drive change in a distributed environment.
  • Excellent communication and stakeholder engagement abilities.
  • WORKING CONDITIONS :

  • Normal law office environment with little exposure to excessive noise, dust, extreme temperature, and the like.
  • NOTE : The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

    McNees Wallace & Nurick offers a great work environment, professional development opportunities, and a competitive compensation and benefits package, commensurate with experience.

    Compensation : DOE

    Opportunity for additional compensation :

  • Standard bonus
  • Discretionary bonus
  • Benefits

    McNees offers benefits including health, prescription, vision and dental care benefits, paid time off, sick time off, disability coverage, life insurance as well as 401k (all benefits are subject to eligibility requirements).

    Featured Benefits for this position :

  • Medical insurance (single and family coverage available)
  • Vision insurance (single and family coverage available)
  • Dental insurance (single and family coverage available)
  • Accidental death and dismemberment insurance (AD&D)
  • Disability insurance
  • Life insurance
  • Paid time off (up to a maximum of 15 days annually)
  • Paid parental leave (up to a maximum of 12 weeks annually)
  • 401K
  • All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, disability, nationality, sex, or any other characteristic or trait protected by law.

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    Director Of Technology • Lancaster, PA, US

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