Be part of an amazing
story
Macy's is more
than just a store. We're a story. One that's captured the hearts
and minds of America for more than 160 years. A story about
innovations and traditions about inspiring stores and irresistible
products about the excitement of the Macy's 4th of July Fireworks,
and the wonder of the Thanksgiving Day Parade. We've been part of
memorable moments and milestones for countless customers and
colleagues. Those stories are part of what makes this such a
special place to
work .
Job
Overview
As a Cosmetic
Sales Colleague - also known as a Beauty Advisor - you are the
trusted expert our customers turn to for all things beauty.
Passionate about both products and people, you play a key role in
creating a personalized and inspiring shopping experience that
builds confidence and drives sales.
You'll
serve as both an educator and a beauty expert - offering expert
advice, conducting product demonstrations, and providing tailored
consultations that may include makeup application and skincare
recommendations. Your deep product knowledge and ability to stay
current on trends allow you to introduce customers to new items and
innovations that match their unique needs and style. Building
lasting client relationships is at the heart of your role. You'll
proactively grow and manage a loyal client base through consistent
follow-up, virtual outreach, and personalized service - always with
the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong
product knowledge, and a passion for beauty, you'll help every
customer leave feeling confident, cared for, and excited to return.
How our Beauty Colleagues spend
their day
Our
colleagues begin each day
energized and ready to make an
impact . They wear their
name badge with pride, greet teammates with a warm hello, and help
ensure the sales floor is clean, organized, and prepared for
customers. Before getting started, they review their sales goals,
learn about new arrivals and top-selling items, and stay up to date
on current trends and promotions - so they're fully informed and
ready to engage, educate, and sell with confidence.
On the floor, they focus on the
customer - offering a warm welcome, making eye
contact, and creating friendly, personal conversations to create
customer relationships to bring the customers back.
Throughout the day, they
maintain a shoppable space by
maintaining the counter and sales floor, refresh signage and
pricing, and assist with merchandise moves as needed to support a
seamless customer experience. .They always Finish
Strong - sharing our Loyalty program benefits,
making sure customers have all they need, and ending with a sincere
thank-you, often walking the package around and using the
customer's name.
We believe
service starts with each other - supporting one
another with honesty, care, and collaboration so we can better
serve our customers and communities.
And we
know that excellence is a journey - we strive to
improve every day , take pride in our work, achieve
sales goals and learn from each other to deliver individual and
store results.
Full-time colleagues
are typically scheduled to work 30 or more hours per week, while
part-time colleagues are typically scheduled 12-24 hours per week.
All schedules contain weekend shifts as part of the requirements.
Hours are dependent on business needs and colleague availability.
Information regarding hours per week needed for benefit eligibility
purposes can be found here .
Who You
Are
Flexible
availability, including days, evenings, weekends and holidays with
regular, dependable attendance and punctuality
Must be able to :
Understand and communicate effectively with customers, co-workers,
and supervisors
Read and understand
employment policies and safety rules / procedures in English
Deliver personalized
beauty experiences by building relationships with customers,
uncovering their needs, demonstrating product application, and
educating them on the benefits and use of beauty products.
Drive sales and client loyalty by maintaining
an organized and shoppable space, leveraging clienteling tools to
promote offers and product launches, participating in sales events,
and staying up to date through ongoing training and vendor
education.
Meeting and surpassing daily sales
goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts
and sharing loyalty benefits
Effectively use
point-of-sale technology and digital tools to streamline
transactions and enhance the shopping experience
At least 1 year of customer service or
selling experience required
Essential
Physical Requirements You Will
Perform
This
position requires talking, lifting, constant moving, standing, and
reaching with arms and hands.
Standing for at
least two consecutive hours, lifting at least 25lbs., stooping,
kneeling, crouching, and climbing ladders, reaching, including
above eye level
Requires close vision, color
vision, depth perception, and focus adjustment
Frequent use of computers and other
technology, necessary to perform job functions, including handheld
equipment, cash register and ability to process register
transactions
What We Can
Offer You
Join a team
where work is as rewarding as it is fun! We offer a dynamic,
inclusive environment with competitive pay and benefits. Enjoy
comprehensive health and wellness coverage and a 401(k) match to
invest in your future. Prioritize your well-being with paid time
off and eight paid holidays. Grow your career with continuous
learning and leadership development. Plus, build community by
joining one of our Colleague Resource Groups and make a difference
through our volunteer opportunities.
Some
additional benefits we offer include :
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and
legal / financial advice
Access the
full menu of benefits offerings here .
About
Us
This is a great time
to join Macy's! Whether you're helping a customer find the perfect
gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and
on-trend merchandise to outfit our customers, or designing a
balloon for the Thanksgiving Day Parade, we offer unique
opportunities to be part of some of the most memorable moments in
people's lives.
Join us and help
write the next chapter in our story - Apply
Today!
This job description is
not all-inclusive and may not apply to colleagues covered by a
collective bargaining agreement. Macy's Inc. reserves the right to
amend this job description at any time. Macy's Inc. is an Equal
Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
This position may
be eligible for performance-based incentives / bonuses. Benefits
include 401k, medical / vision / dental / life / disability insurance
options, PTO accruals, Holidays, and more. Eligibility requirements
may apply based on location, job level, classification, and length
of employment. Additional benefit details are available at
Retail Sales Associate • San Diego, CA, US