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Application Support Specialist

VirtualVocationsLowell, Massachusetts, United States

30+ days ago

Job type

Full-time

Job description

A company is looking for an Application Support Specialist.

Key Responsibilities

Provide GDS support to agents and internal departments, ensuring issues are researched, tracked, escalated, and resolved

Collaborate with various departments to identify training needs and enhance processes to reduce errors

Continuously review communication procedures to ensure relevant information is delivered effectively to agents and support teams

Required Qualifications

3-5 years of experience with Travel GDS systems, particularly SABRE

Experience with Travelport+ and Amadeus is a plus

Knowledge of GDSx / Concur Compleat and ClientBase is advantageous

Advanced knowledge of the travel industry

Travel agent experience is a plus

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Application Specialist • Lowell, Massachusetts, United States

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