Office Specialist I - Information Technology

Office Specialist I

The County of Volusia is seeking an Office Specialist I for the Information Technology Division. This position is located in DeLand, Florida and provides routine clerical, secretarial, and reception support for Information Technology. Work is performed under direct and daily supervision.

Illustrative Duties

Responsibilities include :

• Routine and well-defined program(s) requiring limited use of discretion, selection, or resources.
• Clerical, secretarial, and / or receptionist duties for a program activity or section of a division or department under direct and daily supervision including answering, screening, and routing phone calls, typing, mail distribution; completing and processing standard County forms (i.e. accounts payables, travel requisitions, field purchase orders); completing payroll time sheets; reviewing documents for completeness and accuracy; maintaining sensitive files (personnel, project, program); and, maintaining appointment calendar.
• Researching and pulling records and information to assist the supervisor.
• Performing word processing assignments on a daily, continuous basis.
• Composes routine replies to correspondence in accordance with department and county procedures.
• Preparing and compiling accounting and statistical tables and reports from miscellaneous materials.
• Monitoring budget expenses and limits.
• Providing clerical support to a special board or committee which includes attending meetings; setting up meetings; scheduling rooms and equipment; compiling and distributing agendas; taking and transcribing minutes; completing necessary follow-up; contacting members; etc.
• Maintaining a computerized database for a division / activity program which includes updating and purging records, preparing / formatting reports, and trouble-shooting system problems.
• Deferment of problems to a higher level for resolution and coordinating workflow with other divisions / activities.
• Performing transcription duties.
• Maintaining division / activity petty cash.
• Maintaining supply levels and ordering stock.
• Receiving calls and routing on to appropriate staff or division / activity any complaints or requests for information from citizens or others regarding county services or related information.
• Addressing routine or general questions relative to assigned division / activity procedures, policies, or operations.
• Researching and assembling a variety of data from office records for incorporation into various reports.
• Operating a computer program which may require skills and knowledge in programming, formatting, and retrieving data in a variety of reports.
• Updating or maintaining files related to an operating system (i.e. CJIS, RMS, LGFS) or an internal program of complex databases.
• Attending work on a continuous and regular basis.
• Adhering to Federal, State, County, and Local ordinances.
• Being assigned to other locations based upon operational needs.
• Responding to emergency situations.
• Performing other duties as assigned.

Minimum Requirements

Graduation from high school or possession of a GED plus three (3) years of general clerical or reception, and / or secretarial experience. Two (2) years of post-high school education may be substituted for two (2) years of the required experience. May be required to demonstrate keyboarding skills. Note : Depending on assignment, may be required to possess and maintain a Florida drivers license.

Knowledge, Skills & Abilities

ADA REQUIREMENTS

Physical Demands : Ability to talk, hear, and see. Visual acuity (peripheral vision, depth perception) necessary to read, write, and use the computer. Ability to look at a computer screen for long periods. Finger dexterity. Ability to bend, stoop, and reach. Ability to lift, push, pull and / or carry a minimum of 10 lbs.

Mental Demands : Ability to read and comprehend instructions. Ability to perform basic mathematical computations (addition, subtraction, division, multiplication). Ability to express ideas and relay information. Ability to construct compound and complex sentences.

Environmental Demands : Inside and outside work.

Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference is provided to qualified applicants pursuant to State law.