Receptionist / Mail Room Clerk

Job Description

Job Description

Overview

IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We make homes come to life.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions :

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

Responsibilities

The Receptionist / Mail Room Clerk provides essential front-desk, administrative, and mailroom support to ensure smooth daily office operations. This entry-level position is ideal for individuals beginning a career in office administration. The role involves managing a high volume of calls, greeting visitors, handling mail and package distribution, and assisting with a variety of clerical and support tasks. The successful candidate will be dependable, organized, and eager to learn in a fast-paced environment.

Key Responsibilities :

Manage a high volume of incoming calls, route messages, and provide courteous assistance to callers.

Greet and assist visitors, clients, and staff in a professional and friendly manner.

Receive, sort, and distribute incoming mail and packages; prepare and track outgoing shipments.

Maintain organized and clean reception and mailroom areas.

Perform data entry, document processing, and general filing.

Assist with ordering and maintaining mailroom and office supplies.

Support various departments with administrative tasks and special projects.

Perform other duties as assigned to support overall office operations.

Qualifications

Qualifications :

High school diploma or equivalent required.

Strong verbal communication and customer service skills.

Ability to handle a high volume of calls while managing multiple priorities efficiently.

Proficiency with Microsoft Office Suite and / or Google Workspace tools.

Professional, reliable, and detail-oriented with a positive attitude.

Physical Requirements :

Ability to sit or stand for extended periods while performing desk or mailroom tasks.

Frequent lifting and carrying of packages or office supplies (up to 25 lbs).

Regular bending, reaching, and walking throughout the office and mail areas.

Manual dexterity to operate phones, copiers, computers, and mail-handling equipment.